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Equality, Diversity and Inclusion

CTSI is fully committed to improving Equality, Diversity and Inclusion (EDI) in our organisation, throughout our membership and across the consumer protection landscape. Ultimately, we hope that our endeavours will help to drive forward a diverse and inclusive culture enabling everyone to thrive.

What is CTSI doing?

CTSI established a Race and Equalities Working Group in October 2020 which was the culmination of a valuable partnership between staff and members of CTSI. This group aims to oversee work on all equality, diversity and inclusion issues. We have committed to work with our members to ensure that the principles of fairness, excellence, and equality are embodied across our institute.

  • Ensuring our activities reflect modern society

    We want to ensure that both CTSI and the Trading Standards profession we represent are reflective of the communities we serve. This will be reflected in our communications, our engagement with different stakeholders and our policy and campaigns work to ensure that they are truly representative of modern society in the UK.
  • Educating our staff and members

    We are dedicated to developing a highly-skilled profession who are aware of, and committed to, EDI. We have committed to training our staff and offering our members opportunities to learn about these issues, including providing EDI and unconscious bias training to all staff.
  • Listening and learning

    We are committed to ensuring EDI data is readily available and helps to drive decision-making. This includes undertaking regular surveys with staff and members and ensuring EDI data is captured in terms of our recruitment.
  • How we run our organisation

    We want to make sure that we have the right structures and policies in place to drive forward EDI. This includes a commitment to having EDI representation at all levels of the organisation, including across leadership and management, an annual review of our action plan and reviewing our policies to ensure they take into account EDI issues.

In April 2021, CTSI signed up to the Business in the Community Race at Work Charter. The Charter aims to ensure that ethnic minority employees are represented at all levels in an organisation and sets out seven calls to action for businesses to engage in. You can view a full list of signatories here.

If you are a CTSI Member and would like more information about our work in this area, or would be interested in setting up a Regional Equality, Diversity and Inclusion Group, then please contact us by email. You can also find information in the leaflet below. 

Meetings and documents

Diversity Survey 2021

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