Working with government
The Chartered Trading Standards Institute has a long history and well-established reputation in providing products and services to local and central government and other allied agencies.
Our expertise and capabilities include:
- Consumer law training - for business and the regulatory profession
- e-learning platforms – course development and delivery
- Website development and hosting - regulatory compliance advice hub for business
- Contact centre services - cross border legal advice, complaint handling and mediation
- Business guides – informing business of legislation changes as a result of Coronavirus and leaving the EU
- Media campaigns – national awareness consumer protection campaigns
- Enforcement support - on tobacco legislation
- Competent Authority – auditing and approving Alternative Dispute Resolution (ADR) bodies
- Consumer Code Approval Scheme - approving codes of practice for industry sectors
- International Consultancy – regulatory and business compliance models for overseas governments
- Policy work – evidence-based reports on the impact of UK Government policy on consumer protection in the United Kingdom
- Manage funding – including IT and administration support for associations
- Event management - conferences, seminars, round-table and training events
We deliver these projects for:
- Department for Business, Energy & Industrial Strategy (BEIS)
- Department for Health & Social Care (DHSC)
- European Commission (EU)
- Local Registration Services Association (LRSA)
- Office for Product Safety & Standards (OPSS)
- HM Revenue & Customs (HMRC)
- Food Standards Agency (FSA)
- Public Health England (PHE)
- National Trading Standards (NTS)
- Competition and Markets Authority (CMA)
- Consumer Protection Partnership (CPP)
- Citizens Advice
- The Government of India
- The Government of Republic of Serbia