Working with government

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The Chartered Trading Standards Institute has a long history and well-established reputation in providing products and services to local and central government and other allied agencies. 

Our expertise and capabilities include:

• Consumer law training - for business and the regulatory profession
• e-learning platforms – course development and delivery
• Website development and hosting - regulatory compliance advice hub for business
• Contact centre services - cross border legal advice, complaint handling and mediation
• Business guides – informing business of legislation changes as a result of Coronavirus and leaving the EU
• Media campaigns – national awareness consumer protection campaigns
• Enforcement support - on tobacco legislation
• Competent Authority – auditing and approving Alternative Dispute Resolution (ADR) bodies
• Consumer Code Approval Scheme - approving codes of practice for industry sectors
• International Consultancy – regulatory and business compliance models for overseas governments
• Policy work – evidence-based reports on the impact of UK Government policy on consumer protection in the United Kingdom
• Manage funding – including IT and administration support for associations
• Event management - conferences, seminars, round-table and training events

 We deliver these projects for:

• Department for Business, Energy & Industrial Strategy (BEIS)
• Department for Health & Social Care (DHSC)
• European Commission (EU)
• Local Registration Services Association (LRSA)
• Office for Product Safety & Standards (OPSS)
• HM Revenue & Customs (HMRC)
• Food Standards Agency (FSA)
• Public Health England (PHE)
• National Trading Standards (NTS)
• Competition and Markets Authority (CMA)
• Consumer Protection Partnership (CPP)
• Citizens Advice
• The Government of India
• The Government of Republic of Serbia

 Our expertise delivers your project