Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

Website Privacy Policy


CTSI does not collect personal information about you when you visit our website unless you choose to provide that information to us. You are free to browse this website anonymously.

Cookies

A cookie is a small file that a website transfers to your device that allows our server to remember specific information about your usage session. While visiting our website, you may encounter pages that employ cookies to:

  • make it easier to use dynamic site features
  • measure how many visitors are using our services so they can be made easier to use and to ensure there's enough capacity to ensure they are responsive
  • collect data to help us understand how our services are used so we can improve them

You can set your browser to disable cookies or prompt you before a cookie is accepted. If you do not want to receive cookies, you will still be able to use our website.

Our website uses Google Analytics which deploys the following cookies to your device:

Cookie name Description Expiration
_ga Used to distinguish users 2 years
_gid Used to distinguish users. 24 hours
_gat Used to throttle request rate. 1 minute

Membership login

The tradingstandards.uk website has a closed area for CTSI members and an events booking system. Both use a third-party CRM system for end-user authentication and to take bookings and deploy the following cookies:

Cookie name Description Expiration
OMWebtoolsSession Required for event booking and navigating member area. When browser closed
ASP.NET_SessionId Required for event booking and navigating member area. When browser closed
WebToolsParam Required for third-party functionality in member area. When browser closed

Visit the Google Analytics website for further details on the cookies it sets.

YouTube

We embed videos from our official YouTube channel. This may set cookies on your computer once you click on the YouTube video player. To find out more please visit YouTube’s embedding videos information page.

Personally provided information

If you choose to provide us with personal information by sending an email, or by filling out a form with your personal information and submitting it through our website, we use that information to respond to your enquiry and to help us provide you with information or material that you request. If provided, personally identifiable information is maintained in a database that is secure within CTSI. Only employees and contractors of CTSI will have access to your volunteered information. We do not give, share, sell, or transfer any personal information to a third party, unless required to by law.

Links to other sites

We provide links to other Internet sites. Once you leave our site and visit another site, you are subject to the terms and privacy policy of the new site.


© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: