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Contact CTSI

Consumer Help

If you are a member of the public looking for advice about a product or service, please visit the Consumer Help and Advice page to find the relevant contact information.

General Enquiries about CTSI

[email protected]

CTSI Member Services

01268 582228 / [email protected]

Sales and Marketing 

01268 886697 / [email protected]

CTSI Events - including the Annual Conference

01268 886697 / [email protected]

Press Office

07496 254934 / [email protected]

CPCF Qualifications and Training

01268 582242 / [email protected]

CTSI Approved ADR bodies 

[email protected]

CTSI members can find the direct telephone contact details for head office staff via the Membership Information Directory in the members’ area.

Office Addresses

Head Office: 

1 Sylvan Court, Sylvan Way
Southfields Business Park
Basildon, Essex SS15 6TH

London Office: 

Walbrook Wharf
78 to 83 Upper Thames Street
London EC4R 3TD

© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

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