Contact CTSI
For consumer help
If you are a member of the public looking for advice about a product or service, please visit the Consumer Help and Advice page to find the relevant contact information.
General enquiries
01268 582200 / institute@tsi.org.uk
Member services
01268 582228 / membership@tsi.org.uk
Sales and marketing
01268 886697 / productinfo@tsi.org.uk
CTSI events including the annual conference
01268 886696 / tsievents@tsi.org.uk
Press office
01268 582240 or 07811 244602 / pressoffice@tsi.org.uk
CPCF qualifications and training
01268 582242 / qualifications@tsi.org.uk
CTSI Approved ADR bodies
adrenquiries@tsi.org.uk
CTSI members can find the direct telephone contact details for head office staff via the Membership Information Directory in the members’ area.
Office addresses
Head office
1 Sylvan Court, Sylvan Way
Southfields Business Park
Basildon, Essex SS15 6TH
London office
Walbrook Wharf
78 to 83 Upper Thames Street
London EC4R 3TD