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1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK

Office for Product Safety & Standards

Legal Metrology and Product Safety Training Programme


CTSI and FAAB Training are working in partnership with the Office for Product Safety and Standards (OPSS) to deliver a funded programme for building LA capability, with Product Safety and Legal Metrology training to all local authority practitioners throughout the UK. It is offered free-of-charge to local authority practitioners.


Future training courses

If you have any suggestions for training that you would like us to organise, face-to-face training, webinar or bitesize, or you would like to request a training course to be repeated please do so via this form. 

Further information/notification of training

If you would like to be added to our mailing list to find out about future OPSS/CTSI training; would like more information about any of the courses or would like to be advised when bookings go live for a particular event, please complete this form.

General Enquiries

If you have any other enquiries please email [email protected] with details including your name, contact telephone number and which course(s) you are interested in.

Thank you for visiting this page.  The 2026 programme is in development. More trainings will be posted here as soon as they are finalised, so please do check back periodically.  

Thank you.

eLearning Modules

Building your knowledge and growing your expertise

Available on Regulator's Companion


 

Navigating Product Safety Laws for Second-Hand Goods

Who is the training aimed at: 

This course is designed for Trading Standards professionals and regulatory enforcement officers who need an understanding of product safety requirements for second-hand goods. It is also suitable as a refresher for officers involved in business advice, inspections and enforcement.

Learning outcomes:

By the end of this course, participants will:

  • Understand the UK product safety framework as it applies to second-hand goods.
  • Identify the legal obligations of businesses selling second-hand products.
  • Apply risk-based approaches to product safety assessment and enforcement.
  • Recognise common product safety risks and appropriate enforcement options.
  • Understand current developments in product safety regulation, including online marketplaces and regulatory reform.

Course overview

The second-hand goods market continues to grow, driven by sustainability, the circular economy and online marketplaces. This practical course examines the product safety requirements that apply to second-hand goods, including the General Product Safety Regulations 2005, sector-specific legislation, business responsibilities and enforcement considerations. Delegates will explore common risk areas and consider emerging developments in the product safety landscape.

CPPD Hours: 2 hours

Trainer:  Clare Forbes 

Webinar

4 November 2026

10.00-12.00

Book now

This training is now fully booked.  Please email [email protected] to join the waiting list.

 

 

 

 

 

 

Ask the Expert with Ian Turner - Intermediate Metrology (for experienced Trading Standards Officers only)

Who is the training aimed at: 

Experienced Trading Standards Officers only

Overview: Delegates are invited to attend this session and are required to come prepared with up to two questions each for Ian. Questions can cover any aspect of metrology that you are currently working on, unsure about, or would like further clarification on. This session may be particularly beneficial for those with upcoming exams in this subject area.

Note: Please be aware that other delegates will be dialling in and dropping out during this 1-hour session or may choose to stay on the call for the full hour.  Please do join the call and Ian will answer your question as soon as possible. Maximum 2 questions per person. Thank you.

CPPD Hours: 3 hours

Trainer:  Ian Turner

Webinar

10 November 2026 

13.30 - 14.30

Book now

This training is now fully booked.  Please email [email protected] to join the waiting list.

 

Identifying Non-Compliant Aesthetic Products and Treatments

Who is the training aimed at:

This training is designed for Trading Standards professionals and regulatory enforcement officers who are involved in the inspection, investigation, or regulation of aesthetic products. It is also suitable for officers seeking to build confidence in identifying non-compliant or potentially unsafe products within the rapidly expanding aesthetics sector.

Learning outcomes:

By the end of this course, participants will:

  • Understand the regulatory framework applying to aesthetic products, including GPSR, cosmetics, medical devices, and borderline products
  • Identify common indicators of non-compliant and unsafe products, including labelling failures, misleading claims and counterfeit goods
  • Develop confidence in applying a risk-based enforcement approach in real-world scenarios
  • Use practical examples to support inspection and enforcement activity

CPPD Hours: 2 hours 

Trainer: Nousha Meek  

Webinar

12 November 2026 

10.00 - 12.00

Book now 

This training is now fully booked.  Please email [email protected] to join the waiting list.

Product Safety Database: Notifications, Reporting and Data Quality (GB ONLY)

Who is the training aimed at:

The training is intended for newly appointed TSOs, as well as for experienced officers who may require a refresher and any TSOs utilising the OPSS Sampling Protocol.

Learning outcomes: 

By the end of this course, participants will:

  • Be aware of the PSD Annual Report and the importance of accurate data entry
  • Understand the product safety and non-compliance notification requirements set out in legislation, and how to meet these using the Product Safety Database
  • Referring issues to OPSS under the nationally significant, novel or contentious criteria; how to do it, what each criterial means
  • Understand how to submit products for publication on the Product Recalls and Alerts website, and in which circumstances this would be required
  • Understand how to submit a PSD Notification under the OPSS Sampling Protocol including what information is required, how to create a draft notification and how to stop this notification expiring after 90 days
  • Be aware of recent and upcoming digital developments on the PSD

CPPD Hours: 2 hours

Trainers: Clara Whalley, Alec Johns, Stu Key, Ellie Ogilvie (OPSS) 

Webinar

16 November 2026 

10.00 - 12.00

Book now

 

 

 

 

 

Consumer Machinery

Who is the training aimed at:

This training is designed for Trading Standards professionals with existing product safety knowledge to enable them to learn more about the key compliance requirements for consumer machinery.

Learning outcomes:

By the end of this course, participants will:

  • Understand the regulatory framework applying to consumer machinery
  • Identify common indicators of non-compliant and unsafe products
  • Understanding the responsibilities of the different economic operators and the conformity assessment routes
  • Develop confidence in assessing compliance and taking appropriate enforcement action
  • Understand practical examples that support inspection and enforcement activity

 CPPD Hours: 2 hours

Trainer: Mark Gardiner

Webinar

17 November 2026 

10.00 - 12.00

Book now

This training is now fully booked.  Please email [email protected] to join the waiting list.

Capacity Serving Measures

Who is the training aimed at: 

The course is aimed at recently qualified inspectors and other inspectors who may need a refresher. It will look at all of the weights and measures legislation that applies to bar environments including spirit measuring instruments, as well as capacity serving measures and also consider the Intoxicating Liquor Order 1988 relating to the requirements of how you sell spirits, beer and wine.

NOTE: This course is not suitable for apprentices or trainees who have not completed their training for their weights and measures module.

Learning outcomes: 

A full understanding of the legislation that governs the control of equipment and intoxicating liquor supplied in bars and public houses.

CPPD Hours: 2 hours

Trainer:  Ian Turner

 

Webinar

20 November 2026 

09.30 - 11.30

Book now

 

Product Safety Database: Notifications, Reporting and Data Quality (GB ONLY)

Who is the training aimed at:

The training is intended for newly appointed TSOs, as well as for experienced officers who may require a refresher and any TSOs utilising the OPSS Sampling Protocol.

Learning outcomes: 

By the end of this course, participants will:

  • Be aware of the PSD Annual Report and the importance of accurate data entry
  • Understand the product safety and non-compliance notification requirements set out in legislation, and how to meet these using the Product Safety Database
  • Referring issues to OPSS under the nationally significant, novel or contentious criteria; how to do it, what each criterial means
  • Understand how to submit products for publication on the Product Recalls and Alerts website, and in which circumstances this would be required
  • Understand how to submit a PSD Notification under the OPSS Sampling Protocol including what information is required, how to create a draft notification and how to stop this notification expiring after 90 days
  • Be aware of recent and upcoming digital developments on the PSD

CPPD Hours: 2 hours

Trainers: Clara Whalley, Alec Johns, Stu Key, Ellie Ogilvie (OPSS) 

Webinar

24 November 2026 

10.00 - 12.00

Book now

Personal Protective Equipment (PPE)

Who is the training aimed at:

This webinar is designed for new trainees to PPE, or as a refresher for qualified officers.

Learning outcomes: 

By the end of this course, participants will be able to provide an overview of the PPE Regulations, including a review of the economic operator obligations, required technical documentation and enforcement powers.

The session aims to build upon knowledge and confidence in carrying out market surveillance, and enforcement activities within the sector of PPE, finishing with some practical hints and tips on product and documentation checks.  

CPPD Hours: 2 hours

Trainer: Vicki Burch

Webinar

26 November 2026 

14.00 - 16.00

Book now 

Introduction to Standards

Who is the training aimed at:

This training is designed for Trading Standards professionals and regulatory enforcement officers who need an introductory understanding of standards, their role in supporting regulatory compliance and how they can be used in product safety and enforcement work.

Learning outcomes: 

By the end of this course, participants will:

  • Understand what standards are, how they are developed and the role they play within the regulatory framework.
  • Understand the relationship between standards and legislation, including how standards can support compliance with legal requirements.
  • Identify standards relevant to regulatory work and understand how they can be used when assessing product compliance and safety.
  • Explain the role and relevance of standards to colleagues, businesses and other stakeholders, including how they can support compliance and regulatory decision making.

CPPD Hours: 2 hours

Trainer: David Lovell

Webinar

1 December 2026 

10.00 - 12.00

Book now 

Northern Ireland specific training

 

Product Safety Database: Notifications, Reporting and Data Quality (NI ONLY)

Who is the training aimed at:

The training is intended for newly appointed TSOs, as well as for experienced officers who may require a refresher and any TSOs utilising the OPSS Sampling Protocol.

Learning outcomes: 

  • Understand the product safety and non-compliance notification requirements set out in legislation and how to meet these using the Product Safety Database (PSD).
  • Understand how to submit products for publication on the Product Recalls and Alerts website and the circumstances in which this would be required.
  • Be aware of the PSD Annual Report and the importance of accurate data entry.
  • Understand how use of the PSD supports fulfilling notification obligations to the EU as part of the Windsor Framework in respect of Market Surveillance and Compliance of Products 2019/1020 Article 34.4 and Article 20 and EU General Product Safety Regulation 2023/988 (EU GPSR) Article 26.

CPPD Hours:  1.5 hours 

Trainers:   OPSS Colleagues

Webinar

9 November 2026 

10.00 - 11.30

Book now

 

Review of technical documentation and decision making under the New Legislative Framework and General Product Safety Regulations (NI ONLY)

Who is the training aimed at:

Officers conducting market surveillance activities in Northern Ireland who are required to request technical documentation to make decisions about the risk and compliance status of products.

Learning outcomes:

  • To build on previous training in relation to technical documentation, and the role it plays in determining the conformity of products
  • To provide a basis for decision making in relation to the review of technical documentation, and questioning of those who provide documentation in support of products they place on the market
  • Using PAS 7050 as an audit tool for technical documentation

CPPD Hours:  3 hours 

Trainer:  Mark Gardiner

Webinar

11 November 2026 

09.30 - 12.30

Book now

 


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