Consumer Codes Approval Scheme (CCAS)

Businesses that belong to the CCAS can display the CTSI approved code logo and instantly demonstrate they are trustworthy and dependable and are committed to strong values that are at the forefront of protecting consumers.

CCAS is an overarching scheme that approves the voluntary code of practices of business sector leaders, trade associations and membership organisations to benefit their members. It aims to influence and raise standards within its membership.

The Consumer Codes Approval Scheme (CCAS) is committed to promoting codes of practice that meet our core criteria and have obtained Chartered Trading Standards Institute (CTSI) approval. It shows you have a robust customer complaints procedure and this will help you to attract and retain customers. In addition, being part of an approved code helps drive up customer standards within your business sector and therefore raise overall consumer confidence.

Head over to our CCAS pages for more information.

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