Institute of Professional Willwriters
Institute of Professional Willwriters
Contact details
Address
Trinity Point
New Road
Halesowen
B63 3HY
Contact information
www.ipw.org.uk
0345 257 2570
Type or sector of disputes
The entity is competent for disputes in the following sectors
General Consumer Services
- Legal services and accountancy
The entity is competent for disputes against traders established in
- United Kingdom
Procedure
Fees
- No fees are paid by the consumer or the trader
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
- The average length of the procedure is 13 days
Conduct of the procedure
- The procedure is conducted in writing
Outcome of the procedure
- The outcome of the procedure is binding upon the trader
Grounds for refusal
- The consumer did not attempt to contact the trader first to resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the time required