ADR Approved Bodies

Institute of Professional Willwriters
Contact details
Address
Trinity Point
New Road
Halesowen
B63 3HY
Contact information
www.ipw.org.uk
compliance@ipw.org.uk
0345 257 2570
Type or sector of disputes
The entity is competent for disputes in the following sectors
General Consumer Services
- Legal services and accountancy
The entity is competent for disputes against traders established in
- United Kingdom
Procedure
Fees
- No fees are paid by the consumer or the trader
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
- The average length of the procedure is 13 days
Conduct of the procedure
- The procedure is conducted in writing
Outcome of the procedure
- The outcome of the procedure is binding upon the trader
Grounds for refusal
- The consumer did not attempt to contact the trader first to resolve the matter bilaterally
- The dispute is frivolous or vexatious
- The complaint is being or has previously been considered by another dispute resolution body or by a court
- The consumer has not submitted the complaint to the dispute resolution body within the time required