James Munro, Second Vice Chair (2021-2022)
James started his career with the Trading Standards profession in 1989, joined the Institute in 1990, and spent many years as an operational Trading Standards Officer with Powys County Council. He now leads the National Trading Standards Estate & Letting Agency Team, overseeing the regulation of estate agency work in the UK and the private rented sector in England. James is a Chartered Trading Standards Practitioner and has always been involved in the Wales Branch as Training Officer, Chair (from 2013-2015) and latterly as CTSI Council representative. He is a qualified coach and mentor, and is passionate about encouraging and supporting people to develop themselves.