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ADR Approved Bodies

Lindsays

Lindsays

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Contact details

Address

Seabraes House
18 Greenmarket

Dundee
D14QB

United Kingdom

Contact information

Email address: Dundee@lindsays.co.uk
Phone: 01382 224112

Type or sector of disputes

The entity is competent for disputes in the following sectors

  • Leisure Services
  • Gambling, Lotteries.

The entity is competent for disputes initiated by

  • Consumers against traders (C2B)

The entity is competent for disputes against traders established in

  • United Kingdom

Procedure

Fees

  • No fees have to be paid by the consumer
  • Fees have to be paid by the trader
  • Variable fee


  • Language(s)

The entity is handling the procedure in the following languages:

  • English

Average length of the procedure (in days or months)

  • The procedure has an average length of 42 days

Conduct of the procedure

  • The procedure is done: in writing , orally
  • The entity requires the physical presence of the parties and/or their representative in some cases

Outcome of the procedure

  • The procedure  is binding on traders

Grounds for refusal

  • The consumer did not attempt to to contact the trader first to try and resolve the matter

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1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


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