ADR Approved Bodies

National Casino Forum (Independent Panel for Casino Arbitration)
IPCA provides information on Alternative Dispute Resolution (ADR) for the UK land based casino and bingo industry. Please click here to find a list of the companies registered with us.
Contact details
Address
235 – 237 Vauxhall Bridge Road
London,
W1V1EJ
United Kingdom
Contact information
Type or sector of disputes
The entity is competent for disputes in the following sectors
- Leisure
- Gambling, Lotteries
The entity is competent for disputes against traders established in
- United Kingdom
Procedure
Fees
- No fees have to be paid by the consumer
- Fixed fee payable by the trader
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
- The procedure has an average length of 28 days
Conduct of the procedure
- The procedure is done: in writing , orally
-
The entity requires the physical presence of the parties and/or their representative in some cases
Outcome of the procedure
- The procedure is binding on traders
Grounds for refusal