Login IconLogin/Member Area/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK

Our CTSI Community



The Trading Standards profession is comprised of a diverse range of individuals, drawn from a wide variety of backgrounds and experiences - all dedicated to serving the countless communities that, together, help make the UK the modern, vibrant and welcoming place it is today.

Read more


We're stronger together. And, together, we are CTSI.

If you'd like to share your story or experience - to inspire, empower or motivate others - or simply to let us know about a fantastic event you took part in (along with a few snaps!), or a community or cultural event you'd like to add to our calendar, then please let us know by emailing [email protected] (please include your name and, ideally, your membership number in your message).


FEATURE: Voices of Experience

Posted: 23/09/2025

To mark Black History Month, Richard Young from the Journal of Trading Standards spoke with three Trading Standards leaders - Tendy Lindsay, Valerie Simpson and Samuel Abdullahi - about discrimination, the challenges of implementing positive change, and why it is important to keep pushing for a fairer society beyond the Trading Standards profession.

CTSI Supports: International Day of Sign Language

Posted: 19/09/2025

23 September 2025 : International Day of Sign Language - celebrated alongside International Week of the Deaf - stands as a unique opportunity to support and protect the linguistic identity and cultural diversity of all Deaf people and other sign language users. It exists as a testament to the power of sign language in breaking down communication barriers and fostering inclusivity for the Deaf and hard-of-hearing communities.

CTSI Celebrates: Navratri

Posted: 19/09/2025

22 September - 2 October 2025 : Navratri (nine nights) is one of the most significant Hindu festivals. It symbolises the triumph of good over evil. Navratri typically falls between September and October around harvest time and, as the name implies, this festival is celebrated for nine days. Navratri is also known as Durga Puja.

CTSI Celebrates: Rosh Hashanah

Posted: 19/09/2025

22 - 24 September 2025 : Shanah Tovah! (“Good year!”) to all of our Jewish members, friends and colleagues around the UK. Rosh Hashana - New Year in the Jewish calendar - is a time for celebrating the creation of the world, through reflection, worship and enjoying good food.

CTSI Celebrates: National Inclusion Week

Posted: 12/09/2025

15 - 21 September 2025 : National Inclusion Week (NIW), founded by Inclusive Employers in 2011, is a vital initiative celebrating diversity and promoting inclusion in workplaces and communities across the UK. CTSI is proud to participate in this year's NIW, joining thousands of professionals in celebrating diversity and promoting the continued importance of inclusion within the services we all provide.

CTSI Supports: International Day of Charity

Posted: 04/09/2025

5 September 2025 : Charity brings people together and can set off chain reactions of kindness, no matter how big or small the act. Observed every year on 5 September, the International Day of Charity aims to highlight how you can make a difference through even the simplest act of kindness. 

CTSI Supports: World Alzheimer's Month

Posted: 29/08/2025

September 2025 : World Alzheimer's Month is the international campaign from Alzheimer's Disease International that takes place every September, where people unite from all corners of the world to raise awareness and to challenge the stigma that persists around Alzheimer's disease and all types of dementia.

Say Hello to... the CTSI UKICC team

Posted: 05/08/2025

23 July 2025 : John Herriman joined the UKICC team to gain a better understanding of the work of the international consumer advice network they sit right at the centre of. During his time at the centre, John listened in on calls and heard the advice the team gave to consumers.

CTSI Celebrates: Disability Pride Month

Posted: 01/07/2025

July 2025 : July is Disability Pride Monthan opportunity to raise awareness and have positive conversations about disability in the workplace, and a chance to promote inclusion, awareness, and visibility of people with disabilities.

PROFILE: Brian Stone

Posted: 26/06/2025

Giles Speid appreciates the hard work exemplified by Brian Stone, Secretary of the CTSI College of Fellows, and the important role he plays for Trading Standards!

CTSI Supports... Learning Disability Week

Posted: 12/06/2025

16 June - 22 June 2025 : Learning Disability Week, an event organised by the charity Mencap, is an opportunity to raise awareness about different learning disabilities, what life is like for those who have one and to celebrate what people with learning disabilities bring to society.

FEATURE: My Faith and My Profession

Posted: 03/06/2025

Nazir Ali reflects on the similarities between his faith and profession, and shares some of the ways in which good governance is deeply embedded in the teachings of Islam.


© 2026 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: