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Working with government


The Chartered Trading Standards Institute has a long history and well-established reputation in providing products and services to local and central government and other allied agencies. 

Our expertise and capabilities include:

  • Consumer law training - for business and the regulatory profession
  • e-learning platforms – course development and delivery
  • Website development and hosting - regulatory compliance advice hub for business
  • Contact centre services - cross border legal advice, complaint handling and mediation
  • Business guides – informing business of legislation changes as a result of Coronavirus and leaving the EU
  • Media campaigns – national awareness consumer protection campaigns
  • Enforcement support - on tobacco legislation
  • Competent Authority – auditing and approving Alternative Dispute Resolution (ADR) bodies
  • Consumer Code Approval Scheme - approving codes of practice for industry sectors
  • International Consultancy – regulatory and business compliance models for overseas governments
  • Policy work – evidence-based reports on the impact of UK Government policy on consumer protection in the United Kingdom
  • Manage funding – including IT and administration support for associations
  • Event management - conferences, seminars, round-table and training events

 We deliver these projects for:

  • Department for Business, Energy & Industrial Strategy (BEIS)
  • Department for Health & Social Care (DHSC)
  • European Commission (EU)
  • Local Registration Services Association (LRSA)
  • Office for Product Safety & Standards (OPSS)
  • HM Revenue & Customs (HMRC)
  • Food Standards Agency (FSA)
  • Public Health England (PHE)
  • National Trading Standards (NTS)
  • Competition and Markets Authority (CMA)
  • Consumer Protection Partnership (CPP)
  • Citizens Advice
  • The Government of India
  • The Government of Republic of Serbia

 Our expertise delivers your project

Follow us on twitter @ctsi_uk

  • As more businesses and services begin to open, please be aware of scams. Don't forget to always look for our Consum… https://t.co/kaLmxXni7z

  • 2021.02.26 Recall: SM Pickles of Glastonbury - Various pickled products / Vinegar Mix. See https://t.co/JkxFlEy8Gm #recall

  • Do you want to play a role in constructing CTSI's survey on race and equalities within the Trading Standards profes… https://t.co/ZF3W1VwPZT

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