Login / RegisterFind an approved code member
All CTSI-approved code members operate under a sector-specific code of practice and must demonstrate that they are committed to the highest levels of customer service
Businesses wishing to trade under a code or interested in becoming a code sponsor should click here.
Latest news and announcements for consumers
Oct
02
2020
02
2020
Consumer codes scheme celebrates over five years of success with ADR
Over the past five years, £12.7 million has been recovered for consumers, and the next few years looks likely to provide further exciting growth for the scheme.
Oct
01
2020
01
2020
CCAS ADR scheme booms with new business members
Over the past five years, over 68,000 UK businesses joined the scheme demonstrating the increasing popularity of the support of a third-party organisation to resolve disputes outside court.
Product recalls and safety notices
Take a look at the most recent products that have been recalled.
Support & advice
Do you have a consumer question and you're not sure where to go for help?
