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All CTSI-approved code members operate under a sector-specific code of practice and must demonstrate that they are committed to the highest levels of customer service 
Businesses wishing to trade under a code or interested in becoming a code sponsor should click here.


Latest news and announcements for consumers


CCAS annual report published

The Consumer Codes Approval Scheme's latest annual report demonstrates how it has helped consumers and businesses alike during a tumultuous year.

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The Consumer Codes Approval Scheme (CCAS) welcomes Lord Lindsay as its new Chair.

In April 2021 Lord Lindsay was appointed President of the Chartered Trading Standards Institute and deepened his relationship with the organisation by joining the CCAS Board as Chair. 

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Code sponsors

Details of the Code sponsors can be found here.

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About the Codes scheme

Information on how the Codes scheme works

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Product recalls and safety notices

Take a look at the most recent products that have been recalled.

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