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All CTSI-approved traders operate under a sector-specific code of practice and must demonstrate that they are committed to the highest levels of customer service 
Businesses wishing to trade under a code or interested in becoming a code sponsor should click here.

 

Latest news and announcements for consumers

Sep
15
2016

Motor Codes urges consumers to do their homework before buying a new car

Motor Codes advises motorists to do their due diligence and read the small print when buying a new car.

Read more

Sep
15
2016

New Online Dispute Resolution (ODR) platform launched

New consumer protection laws have come into force aimed at making it easier for shoppers to resolve disputes with online retailers.

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Product recalls

Take a look at the most recent products that have been recalled.

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Support & advice

Do you have a consumer question and you're not sure where to go for help?

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