Find an approved code member
All CTSI-approved code members operate under a sector-specific code of practice and must demonstrate that they are committed to the highest levels of customer service
Businesses wishing to trade under a code or interested in becoming a code sponsor should click here.
Latest news and announcements for consumers
CCAS annual report published
The Consumer Codes Approval Scheme's latest annual report demonstrates how it has helped consumers and businesses alike during a tumultuous year.
The Consumer Codes Approval Scheme (CCAS) welcomes Lord Lindsay as its new Chair.
In April 2021 Lord Lindsay was appointed President of the Chartered Trading Standards Institute and deepened his relationship with the organisation by joining the CCAS Board as Chair.
Details of the Code sponsors can be found here.
Information on how the Codes scheme works
Take a look at the most recent products that have been recalled.