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CTSI responds to consultations from government, business and other stakeholders on a diverse array of subjects. Our latest consultation responses can be accessed below, with a full record stored in the resource centre. Members interested in providing feedback to any of the ongoing consultations should contact [email protected]
[BIS] Terms & Conditions and Consumer Protection Fining Powers
Posted: 25/04/16
CTSI would welcome changes to assist the relationship between consumers and businesses with clearer terms & conditions, and more consumer engagement with T&C. CTSI believes that this would enhance consumer confidence and reduce both the burden on business and consumer detriment.
Requiring Direct Marketing Callers to provide Calling Line Identification [DCMS]
Posted: 23/02/16
CTSI and the National Trading Standards Scams Team call upon DCMS to make it compulsory for all marketing firms to provide Calling Line Identification (CLI). This should be backed up by a central database of direct marketers with registered CLIs and a provision that all firms involved in such contacts with consumers should provide consumers with key information so that they can be traced. Trading Standards Scotland also supports the recommendations made in this response.
[DCMS / DfE / GEO] Child Safety Online: Age Verification for Pornography
Posted: 11/04/16
CTSI supports government action to legislate to ensure comprehensive age verification for access to online pornography - indeed, CTSI is already heavily involved in national work in this area. The planned approach offers future opportunities to mandate age verification to other age restricted products such as knives and tobacco. CTSI asks that the legislation is drafted to enable other products and regulators to be added at a later date after appropriate consultation. This would obviate training issues experienced by businesses due to the current piecemeal regulation of age restricted products.
[Law Commission] Sentencing Code
Posted: 08/04/16
CTSI has submitted a short letter welcoming the Law Commission's sentencing code project and its desired outcomes which would be beneficial for all concerned.
Citizens Advice / Citizens Advice Scotland Draft Work Plan 2016/17
Posted: 11/03/16
CTSI is pleased to see (1) the draft plan's ideas around using data more effectively to produce an early warning system for consumer detriment, (2) the recognition of the lack of shared evidence of such detriment, and (3) the recognition of the central role that CitA and CAS play in the national Consumer Protection Partnership. CTSI supports the proposals re the energy market and welcomes the direction of the plan in relation to the postal market.
