Login IconLogin/Member Area/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

1 Sylvan Court Sylvan Way SS15 6TH Basildon, Essex, UK

Consultations


CTSI responds to consultations from government, business and other stakeholders on a diverse array of subjects. Our latest consultation responses can be accessed below, with a full record stored in the resource centre. Members interested in providing feedback to any of the ongoing consultations should contact [email protected]


[Ofgem] The Future of Retail Market Regulation

Posted: 11/03/16

CTSI does not agree with the consultation's shift away from reliance on prescriptive rules towards general principles. The Institute is concerned that this will be seen as an opportunity for energy companies to return to doorstep selling. The track record of retail energy providers and the way in which they treat their customers is not good. The industry should keep the number of tariffs to a minimum; provide timely, clear, and accurate information on energy consumption; and simplify bills. CTSI is concerned that the introduction of smart meters may lead to even more complex tariffs. 


[Defra] Animal By-Product Regs 2011: Post Implementation Review

Posted: 03/03/16

CTSI welcomed the opportunity to comment upon the changes caused by the 2011 Regulations and has submitted a short technical response.


© 2026 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: