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About CTSI

The Chartered Trading Standards Institute (CTSI) is a not-for-profit membership organisation founded in 1881 to support and represent trading standards professionals in the UK and abroad. Sustainable excellence in local trading standards services and the continued development of trading standards professionals are at the heart of the organisation's ethos.

CTSI’s strategic objectives for 2014-2017 are to: 

  • Support CTSI members and trading standards services so the profession can innovate, sustain outcomes and develop new practitioners.
  • Champion the trading standards profession at local, central and European governments.
  • Be a key deliverer of information and guidance to businesses on trading standards law.
  • Empower consumers and promote honest enterprise through approval and growth of industry codes of practice
  • Grow our business so that our ambitions for the profession can be realised.
  • Safeguard the health, safety and wellbeing of citizens and honest businesses.

What we do

  •  Training and qualifications for the trading standards profession, including some overseas contracts for services in other countries
  • Continuous personal professional training for trading standards professionals to keep up to date
  • Policy work, responding to consultations, attending relevant forums and sharing ideas with government, stakeholders and business
  • Bespoke online websites and other products that help local authorities deliver their trading standards regulatory services
  • Liaison with the media to promote consumer safety messages and business understanding of compliance
  • Networking and training events including the annual Consumer Affairs and Trading Standards Conference and Exhibition
  • Business companion website - trading standards law explained
  • Consumer Codes Approval Scheme
  • A family of publications – monthly TS Today, quarterly TS Review and a membership newsletter, TS Update

Who we are 

CTSI is run by its members for its members who are trading standard professionals that work in local government, central government and in the private sector. It is composed of a council, board and executive. Full details of which are in the governance page.

In addition to a central London satellite office, CTSI has almost 60 staff in its Basildon, Essex headquarters where the European Consumer Centre, the European Consumer Centre for Services and the Consumer Codes Approval Scheme are hosted.


CTSI is composed of council, board and executive. It was granted its Royal Charter on the 1 April 2015, by Her Majesty Queen Elizabeth II. 

To read about CTSI's governance, its company structure and its internal policies in the documents below. 

Further information on governance, including details on all sections and branches is available on the membership pages. 

Follow us on twitter @ctsi_uk

© 2017 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

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