Login / Register/ Consumer Helpline 03454 04 05 06

Contact us

CTSI is a membership organisation for trading standards professionals.

If you require trading standards help or advice or wish to make a complaint please call the national consumer helpline on 03454 040506


CTSI contact details

Trading standards advice

03454 040506 consumers@tsi.org.uk

General Institute enquiries

01268 582200 institute@tsi.org.uk


01268 582228 membership@tsi.org.uk

Sales and marketing 

01268 886697 productinfo@tsi.org.uk

Press office

01268 582240 pressoffice@tsi.org.uk


01268 886696 tsievents@tsi.org.uk

Qualifications and training

01268 582242 qualifications@tsi.org.uk





Head office & general enquiries

Chartered Trading Standards Institute
1 Sylvan Court Sylvan Way
Southfields Business Park
Basildon Essex SS15 6TH

View map

Nearest rail: Laindon

Satellite office

Chartered Trading Standards Institute
c/o City of London Walbrook Wharf
78 to 83 Upper Thames Street
London EC4R 3TD

View map

Nearest tube: Cannon Street

Follow us on twitter @ctsi_uk

© 2020 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Website by: