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  • Bookings must reach the CTSI office no later than the registration deadline.
  • Please refer to the terms and conditions when booking for details of cancellation fees.
  • All booking queries should be directed to the Events Team for training and events tsievents@tsi.org.uk or the Qualifications team qualifications@tsi.org.uk for examinations.
  • Booking early is recommended to guarantee a place.
  • Please note, due to circumstances beyond CTSI’s control, speakers, venue, content and timings may vary. CTSI reserve the right to cancel the event if necessary and issue a full refund of booking fees where applicable.
  • CTSI will not be held liable for any transport or accommodation costs incurred as a result of any cancellation of a course or event.

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