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About CTSI

The Chartered Trading Standards Institute (CTSI) is a not-for-profit membership organisation founded in 1881 to support and represent trading standards professionals in the UK and abroad. Sustainable excellence in local trading standards services and the continued development of trading standards professionals are at the heart of the organisation's ethos.

Our vision

Our overarching vision is that the UK prospers through fair and safe trade.

Our overarching mission (from our Charter) is to support and promote the standards profession.

In order to fulfil our overarching vision and mission CTSI does four things:

  • we are a membership organisation
  • we provide leadership of the profession
  • we provide services (to members and to the sector)
  • and finally, we are the voice of the profession to influence into Government and here to shape the future of trading standards

What we do

  • training and qualifications for the trading standards profession, including some overseas contracts for services in other countries
  • continuous personal professional training for trading standards professionals to keep them up to date
  • policy work, responding to consultations, attending relevant forums and sharing ideas with government, stakeholders and business
  • bespoke online websites and other products that help local authorities deliver their trading standards regulatory services
  • liaison with the media to promote consumer safety messages and business understanding of compliance
  • networking and training events including the annual Symposium
  • business companion website - trading standards law explained
  • Consumer Codes Approval Scheme
  • a family of publications – our bi-annual printed magazine Journal of Trading Standards its online companion of the same name and the monthly CTSI Head Office Update

Who we are 

CTSI is run by its members for its members who are trading standard professionals that work in local government, central government and in the private sector. It is composed of a council, board and executive. Full details of which are in the governance page.

In addition to a central London satellite office, CTSI has almost 50 staff in its Basildon, Essex headquarters where the European Consumer Centre, the European Consumer Centre for Services and the Consumer Codes Approval Scheme are hosted.

Diversity and inclusion

The UK is a diverse, multicultural society, and CTSI believes that the trading standards and consumer protection profession should reflect this.

CTSI engages with all of the UK's communities and encourages the entry of minority ethnicities into the profession. We look forward to furthering our outreach among existing members of the profession and potential future trading standards officers of diverse communities.

CTSI commits itself to inclusive policies that ultimately strengthen the profession and consumer protection in the UK.


CTSI is composed of council, board and executive. It was granted its Royal Charter on the 1 April 2015, by Her Majesty Queen Elizabeth II. 

To read about CTSI's governance, its company structure and its internal policies in the documents below. 

Further information on governance, including details on all sections and branches is available on the practitioner pages. 

Follow us on twitter @ctsi_uk

© 2022 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
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