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Management

Chief Executive - Vacant

Andy Allen

Andy Allen, Service Director Delivery Excellence

Andy entered the trading standards service with Cornwall County Council in 1998, spending 6 years in a variety of roles including consumer advice, business support and food enforcement activities.

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Eleni Chalkidou

Eleni Chalkidou, Director of Communications

Eleni is a polyglot ink slinger with demonstrated ability to turn business objectives into successful communication strategies and effective PR tactics.

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Jacqui  Guerreiro

Jacqui Guerreiro, Operations Manager & Executive Support

After obtaining a Diploma for Secretarial Linguists, Jacqui worked for a London buying office for international department stores and then an English language school.

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Lindsey Cole

Lindsey Cole, Finance Manager

Lindsey joined CTSI in 2005, having previously worked at ITM UK Ltd as their Accounts Co-ordinator.

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Paul Gordon

Paul Gordon, Service Director IT & Production

Paul has worked at CTSI since November 1997, having previously been employed as an Analyst Programmer at Essex County Council.

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Phil Owen

Phil Owen, Service Director Profession Relationships

Phil represents the Institute and Trading Standards at the highest levels with UK government in the formation of regulatory reform policy and legislative developments – advising on aspects of business compliance, consumer and trading law.

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Sarah Caughey

Sarah Caughey, Head of Policy

Sarah Caughey joined the Chartered Trading Standards Institute in 2019. Sarah has background in legal studies and qualified as a solicitor prior to joining the trading standards profession.

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Sue Steward

Sue Steward, Head of Client & Commissioning

Sue is head of Client and Commissioning at CTSI, she has worked for the Institute for 3 years, having originally been taken on to drive forward the Qualification Review.

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