Craig is Head of Policy for the Chartered Trading Standards Institute and works to lead the debates that shape and promote the trading standards profession in the interests of members, key stakeholders and decision makers. Previously his role was as Lead Officer Executive, where he coordinated CTSI's expert Lead Officers and developed their expertise into policy positions for the profession.
After obtaining a Diploma for Secretarial Linguists, Jacqui worked for a London buying office for international department stores and then an English language school.
Phil became a member of the Trading Standards Institute (TSI) in 1994 while studying for the Post Graduate Diploma in Trading Standards. After qualifying, he started his career as an inspector at Staffordshire County Council where he led on food and health issues and was invited to become a visiting lecturer at Manchester Metropolitan University to lecture EH and TS undergraduates. In 2006 he moved to Oxfordshire County Council – taking on management responsibilities and leading the County’s professional development programme.