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Leon Livermore, Chief Executive
After 25 years in local government Leon joined CTSI as its Chief Executive in February 2013. He started his career in Kingston-upon-Thames as a trainee Trading Standards Officer.
Danny Ireland, Operations Director
Danny is originally from Lancashire and has spent over 35 years within the Financial services sector, the last 30 years in and around London. He held senior leadership roles within the Business & Commercial Relationship sector, large global operational support functions, and head office departments such as Strategy & Communications, HR, and Programme & Change Management.
Andy Allen, Service Director Delivery Excellence
Andy entered the trading standards service with Cornwall County Council in 1998, spending 6 years in a variety of roles including consumer advice, business support and food enforcement activities.
Eleni Chalkidou, Director of Communications
Eleni is a polyglot ink slinger with demonstrated ability to turn business objectives into successful communication strategies and effective PR tactics.
Jacqui Guerreiro, Operations Manager & Executive Support
After obtaining a Diploma for Secretarial Linguists, Jacqui worked for a London buying office for international department stores and then an English language school.
Lindsey Cole, Finance Manager
Lindsey joined CTSI in 2005, having previously worked at ITM UK Ltd as their Accounts Co-ordinator.
Paul Gordon, Service Director IT & Production
Paul has worked at CTSI since November 1997, having previously been employed as an Analyst Programmer at Essex County Council.
Phil Owen, Service Director Profession Relationships
Phil became a member of the Trading Standards Institute (TSI) in 1994 while studying for the Post Graduate Diploma in Trading Standards. After qualifying, he started his career as an inspector at Staffordshire County Council where he led on food and health issues and was invited to become a visiting lecturer at Manchester Metropolitan University to lecture EH and TS undergraduates. In 2006 he moved to Oxfordshire County Council – taking on management responsibilities and leading the County’s professional development programme.
Sarah Caughey, Head of Policy
Sarah Caughey joined the Chartered Trading Standards Institute in 2019. Sarah has background in legal studies and qualified as a solicitor prior to joining the trading standards profession.
Sue Steward, Head of Client & Commissioning
Sue is head of Client and Commissioning at CTSI, she has worked for the Institute for 3 years, having originally been taken on to drive forward the Qualification Review.
