Phil Owen, Service Director (Professional Standards)
Before taking up his current position of Service Director at CTSI in 2007, Phil was a former Trading Standards Officer at Staffordshire County Council and Oxfordshire County Council where he gained operational and management experience in local government.
Keeping his competencies up to date when employed as a Trading Standards Officer he was able to cascade his knowledge to others by taking on part-time lecturing at Manchester Metropolitan University and other training organisations.
He is now responsible for providing strategic leadership and development of the Institute’s professional qualifications and competency requirements. This role also includes working at a national and EU level with partners in local and central governments to lead innovation and change across the consumer protection and regulatory policy landscape.
Phil is a committed trading standards professional with experience across the private, public and not for profit sectors, with a focus on delivering excellence in regulatory outcomes.