Phil Owen, Service Director Profession Relationships
Phil became a member of the Trading Standards Institute (TSI) in 1994 while studying for the Post Graduate Diploma in Trading Standards. After qualifying, he started his career as an inspector at Staffordshire County Council where he led on food and health issues and was invited to become a visiting lecturer at Manchester Metropolitan University to lecture EH and TS undergraduates. In 2006 he moved to Oxfordshire County Council – taking on management responsibilities and leading the County’s professional development programme.
In 2007 Owen moved to TSI as Education and Training Manager, delivering the fledgling Trading Standards Qualification Framework and an Office of Fair Trading contract to deliver competency training for Consumer Direct contact centre staff.
In 2011, Phil was appointed as its first Director of Professional Standards. His work contributed to the way for the Institute to be awarded its Royal Charter by implementing the designation of its Chartered Members, the Chartered Trading Standards Practitioner and by retaining the guardianship of its qualifications and professional standards.
Phil is the Institute's lead on Regulatory Reform with a sound knowledge and experience of the UK's Regulatory Reform programmes including Regulators' Code, Primary Authority, Risk Assessment, Regulatory Impacts and Outcomes and Officer Competency.
Phil represents the UK in the EU on market surveillance and up until recently was a board member of PROSAFE – the Product Safety Forum of Europe. He has extensive experience in programme and contract management of UK Government and EC programmes on regulatory reform and market surveillance - including Regulatory Delivery’s Competency Framework, European Commissions (EC) assistance programmes, EC Joint Actions on Market Surveillance and EC training programmes for inspectors.
Phil has been an advisor to the Governments of China, Vietnam and Malaysia. He has just returned from delivering a 24-month project on behalf of the UK Government to assist the Government of India in their Ease of Doing Business initiatives. He is also a lead trainer on the EU's Better Training for Safer Foods Programme on E-Commerce.
In April 2016, Phil took up a 2-year secondment to the Office for Product Safety and Standards in the department Business, Energy & Industrial Strategy to lead on the delivery of an Apprenticeship for regulators and to develop and deliver the directorates international projects.
One of the outcomes of this secondment has been the development of the Regulatory Compliance Officer Apprenticeship Scheme.