Login / Register
CTSI Business Services
CTSI has a long history of providing services to both government organisations and businesses. From consumer law training, to bespoke technology systems, our expertise and highly regarded reputation makes us the perfect partners to help your business succeed. The CTSI brand is trustworthy and reliable and synonymous in protecting consumers and business. Alignment with the CTSI brand offers a way for your business to distinguish its offering from that of your competitors.
Our range of business expertise includes :
Business Companion
Consumer law can be complex, yet it is vital that businesses understand their obligations to, and the rights of their customers.
Consumer Codes Approval Scheme (CCAS)
As a business, you can be a part of the Consumer Codes Approval Scheme (CCAS) by belonging to a code sponsor. It reassures consumers of your higher level of customer service and consumer protection.
Business Training and Education
Whether it's understanding your obligations as a retailer, preventing the sale of under-age goods or improving your customer relations, our dedicated team of experts can help you take your business to the next level.
Contact Centre Services
Do you need help handling your customer enquiries or dealing with complaints? Our experienced contact centre team are proud to hold the highly regarded government-backed accolade of Customer Service Excellence, providing assurances that your customer service reputation is safe in our hands.
Digital Technology and eLearning
If you want to record customer interaction more efficiently or use the latest online learning tools to ensure your team are up-to-speed on the latest company initiatives, we're able to call on our years of experience to quickly deliver innovative solutions that solve problems, improve efficiency and deliver value.
