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Business services

CTSI has a long history of providing services to government and businesses. From consumer law training to bespoke technology systems, our expertise and highly regarded reputation makes us the perfect partners to help your business succeed.

The CTSI brand is trustworthy and reliable and synonymous in protecting consumers and business. Alignment with the CTSI brand offers a way for your business to distinguish its offering from that of your competitors.

Our extensive range of business expertise includes:


Business training and education

Whether it's understanding your obligations as a retailer, preventing the sale of under-age goods or improving your customer relations, our dedicated team of experts can help you take your business to the next level.

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Contact centre services

Do you need help handling your customer enquires or dealing with complaints? Our experience contact centre team are proud to hold the highly regarded government-backed accolade of Customer Service Excellence, providing assurances that your customer service reputation is safe in our hands.

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Technology and digital solutions

If you want to record customer interaction more efficiently or use the latest online learning tools to ensure your team are up-to-speed on the latest company initiatives, we're able to call on our years of experience to quickly deliver innovative solutions that solve problems, improve efficiency and deliver value.

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Event management

CTSI is a well established and respected events provider, with many years of experience and expertise in delivering a wide range of events including; training days, conferences, seminars, round-table discussions, telephone tutorials, examinations and award ceremonies.

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How do you make sure your audience hears what you have to say? We deliver tailored business communications solutions to help businesses of all sizes on their journey to better communications.

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Let's talk

Let's talk

CTSI Chief Executive encourages dialogue to help business navigate safely through Brexit and COVID-19 uncertainty

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Follow us on twitter @ctsi_uk

  • CTSI's Katherine Hart will be on Steph's Packed Lunch on Channel 4 tomorrow (Thursday) at around 1.30pm. Katherin… https://t.co/B9KabPF9bP

  • DPD delivery email scam targets public CTSI has received evidence of a delivery email scam targeting the public. T… https://t.co/t8XvGxyWow

  • The end of the transition period will inevitably create barriers to trade and cross-border exchanges that do not ex… https://t.co/3tXCIqC6Vo

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