John has a background working across various sectors, ranging from commercial through to local government and from the Armed Forces to not-for-profit organisations. A career spanning 35 years has given him an incredible diversity of perspectives on how different sectors operate and how they can work together successfully.
Gaynor is a Director of CTSI.
Paul has worked in trading standards for eighteen years and became a Director of CTSI in 2014. He is currently also the Interim Chief Executive of CTSI.
Chartered Fellow of CIPD, with over 30 years as a HR/Organisation Development practitioner, I have had the benefit of working as a HR Director in both commercial and public sectors including as a Non Executive Director for Not for Profit organisations as well as a Consultant e.g. NHS, retail, e-commerce, postal and logistics.
Ben has over 16 years experience in Trading Standards and is now employed by the Housing Ombudsman as Systemic Investigations Manager.
Adrian has over 15 years experience in consumer protection and business advice. He is a Policy Advisor at the British Retail Consortium, helping UK retailers in supplying safe and compliant products.
Louise was elected as Vice Chair of the Chartered Trading Standards Institute in December 2020. Louise is employed by Surrey County Council as the Head of the National Trading Standards Scams Team.
Rob became Immediate Past Chair following his year as Chair of CTSI in 2019 - 2020.