CTSI Board

Steve Ruddy, Chair of the Board

Steve was appointed CTSI Chair of the Board in December 2021.

John Herriman, Chief Executive

John has a background working across various sectors, ranging from commercial through to local government and from the Armed Forces to not-for-profit organisations. A career spanning 35 years has given him an incredible diversity of perspectives on how different sectors operate and how they can work together successfully.

Duncan Stephenson, External Affairs Director

Duncan is Director of External Affairs, having joined CTSI in April 2022. He has overall responsibility for the Institute’s policy, campaigning and communications activities.

Phil Owen, Service Delivery Director

Phil is a committed and passionate trading standards professional, that has worked in the trading standards profession for 25 years - as a practitioner and manager in local government, a policy and programme director in central government and for the past 15 years has led a variety of management and leadership roles at CTSI.

Chantelle Levoir, Finance & Corporate Services Director/Company Secretary

Chantelle joined the Institute in August 2023 as Director of Finance and Corporate Services. Her remit covers Finance, HR, Governance, Membership, IT, Data and Legal. She also serves as Company Secretary for the CTSI Group.

Tim Gass, Non-Executive Director (2022-2025)

Tim has worked in the trading standards arena for over 20 years and currently leads on regulatory matters for Tesco. Tim is also the Chair of the CTSI Audit and Finance Committee (AFC).

Adrian Simpson, Non-Executive Director (2024-2027)

Adrian has over 15 years experience in consumer protection and business advice. He is a Policy Advisor at the British Retail Consortium, helping UK retailers in supplying safe and compliant products.

Uday Dholakia, Non-Executive Director (2024-2027)

Uday Dholakia is an experienced Board member of regulatory bodies, with special and particular experience in simplifying and improving regulation. He champions the role of regulators along with the interests of business, consumers, employees and the environment.

Iain Cottingham, Non-Executive Director (2023-2026)

Iain is a qualified accountant, ACMA. He has had a 31 year corporate career spent in telecommunications, employed by Orange Group and Vodafone Group predominantly in Financial Risk Management.

Jane Burt, Non-Executive Director (2024-2027)

Jane joined the Board in May 2024. Her career spans a number of different sectors including financial services, oil and gas and life sciences.

Liam Keogh, Associate Director (2024-2027)

Liam was appointed as an Associate Director in May 2024. He is a business leader, entrepreneur, advisor and communications, marketing and PR specialist with nearly 20 years’ experience in the industry.