CTSI Board

Steve Ruddy, Chair of the Board

Steve was appointed CTSI Chair of the Board in December 2021.

John Herriman, Chief Executive

John has a background working across various sectors, ranging from commercial through to local government and from the Armed Forces to not-for-profit organisations. A career spanning 35 years has given him an incredible diversity of perspectives on how different sectors operate and how they can work together successfully.

Duncan Stephenson, Executive Director

Duncan is Director of External Affairs, having joined CTSI in April 2022. He has overall responsibility for the Institute’s policy, campaigning and communications activities.

Phil Owen, Service Delivery Director

Phil is a committed and passionate trading standards professional, that has worked in the trading standards profession for 25 years - as a practitioner and manager in local government, a policy and programme director in central government and for the past 15 years has led a variety of management and leadership roles at CTSI.

Chantelle Levoir, Finance & Corporate Services Director/Company Secretary

Chantelle was appointed in August 2023

Tim Gass, Non-Executive Director (2022 - 2025)

Tim has worked in the trading standards arena for 18 years and currently leads on regulatory matters for Tesco. Tim is also the Chair of the Audit and Finance Committee (AFC).

Ben Meredith, Non-Executive Director (2021 to 2024)

Ben has over 16 years experience in Trading Standards and is now employed by the Housing Ombudsman as Systemic Investigations Manager.

Adrian Simpson, Non-Executive Director (2021 to 2024)

Adrian has over 15 years experience in consumer protection and business advice. He is a Policy Advisor at the British Retail Consortium, helping UK retailers in supplying safe and compliant products.

Uday Dholakia, Non-Executive Director (2021 to 2024)

Uday Dholakia is an experienced Board member of regulatory bodies, with special and particular experience in simplifying and improving regulation. He champions the role of regulators along with the interests of business, consumers, employees and the environment.

Iain Cottingham, Non-Executive Director (2023-2026)

Iain is a qualified accountant, ACMA. He has had a 31 year corporate career spent in telecommunications, employed by Orange Group and Vodafone Group predominantly in Financial Risk Management.