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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.

Camden Council wins test appeal case against lettings agency 'administration fees'

Posted: 14/09/17

In a test case of national significance, Camden Council has successfully appealed against Foxtons Ltd using the term “administration fees” in their lettings agency work, leading to a penalty charge totalling £18,000. 

Counterfeit perfume contained dangerous levels of methanol

Posted: 13/09/17

A couple who sold counterfeit perfume containing dangerous levels of methanol among other items have been handed an 18-month conditional discharge and been ordered to pay costs of over £1,000.

Rogue trader who conned the elderly jailed

Posted: 13/09/17

A Runcorn 'rogue trader' has been jailed for 19 months for duping elderly residents into paying for work that was never carried out, in a case brought by Halton Borough Council. 

Oldham car dealer made to pay for unfair practices

Posted: 12/09/17

Oldham Council has successfully prosecuted a car salesman for misleading two customers.

CTSI backs LGA call for mandatory food hygiene ratings display

Posted: 09/09/17

Chartered Trading Standards Institute (CTSI) has today backed a call from the Local Government Association (LGA) to oblige all food premises in England to display their food hygiene ratings.

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