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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



CTSI welcomes clarity and action from government to tackle youth vaping

Posted: 29/01/2024

The Chartered Trading Standards Institute (CTSI) has welcomed the announcements from the Department for Health and Social Care (DHSC) to ban disposable vapes and to strengthen the tools and resources for Trading Standards to make this achievable.

Home builders and consumers to benefit from robust and consistent service standards across UK new-builds

Posted: 15/01/2024

January 2024 marks the implementation of the updated Consumer Code for Home Builders’ and Consumer Code for New Homes’ Codes of Practice, which will deliver better consumer protection during the house purchase process and after-sales support across new-builds in the UK.

Almost all home maintenance websites do not comply with the law

Posted: 22/12/2023

CTSI launches new Online Audit to clean up E-commerce.

CTSI urges Government to reconsider draft funding settlement for Local Authorities

Posted: 19/12/2023

The Chartered Trading Standards Institute (CTSI) has urged the Government to reconsider its draft funding settlement for Local Authorities, with concerns that it may lead to further cuts to an already depleted Trading Standards service and result in increased risks to local communities.

Banned imported American candy with huge child appeal and worrying side effects floods the UK

Posted: 11/12/2023

The Chartered Trading Standards Institute (CTSI) has issued a serious warning to parents this Christmas around unauthorised ingredients contained in imported American sweets and fizzy drinks with known links to hyperactivity and cancer in children that are readily accessible across UK highstreets.

BBC One programme Scam Interceptors wins major national Hero Award for uncovering call centre scams

Posted: 08/12/2023

BBC One programme Scam Interceptors, has received the Business Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding work in consumer protection.

Caerphilly Trading Standards Officers save animals from horrifying welfare conditions

Posted: 08/12/2023

The Caerphilly County Borough Council Trading Standards Team has received the Institute’s Hero Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards which celebrates outstanding achievements in consumer protection.

UK government to rapidly progress plans to create a smokefree generation

Posted: 06/12/2023

Plans to introduce the most significant public health intervention in a generation and phase out smoking are progressing at pace, as the government’s consultation closes today.

Hammersmith and Fulham Trading Standards Officer puts criminals behind bars

Posted: 01/12/2023

Doug Love, Lead Practitioner in Trading Standards at Hammersmith and Fulham Council’s Trading Standards has received the Intellectual Property Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards which celebrates outstanding achievements in consumer protection.

London Race and Equality experts win National Award

Posted: 01/12/2023

The London Branch Race and Equalities Group has received the Diversity and Inclusion Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding achievements in consumer protection.

Trading Standards food safety expert wins award for preventing deaths

Posted: 30/11/2023

Alison Richardson from Staffordshire County Council’s Trading Standards wins the first Megan Lee Hero Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding achievements in consumer protection.

Child Accident Prevention Trust win national Hero Award for child-saving campaigns

Posted: 30/11/2023

The Child Accident Prevention Trust (CAPT) has received the Product Safety Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding achievements in consumer protection in the UK.


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