Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07496254934, or email us: [email protected]



Been together a while? Make it official for over 100 million hidden appliances #regmyappliance2022

Posted: 17/01/2022

We all rely hugely on our fridges, washing machines and microwaves for keeping our busy lives on track, but would your appliance manufacturer know which machines you have and where to find you if a fault came to light with your model? 

Renewable Energy Business Guidance Consultation

Posted: 12/01/2022

CTSI on behalf of the Department for Business, Energy & Industrial Strategy (BEIS) is releasing new business guidance on renewable energy to help support businesses installing green energy technology. 

Ongoing effects of COVID-19 pandemic impacting puppy purchases

Posted: 17/12/2021

The Chartered Trading Standards Institute (CTSI) is issuing a warning about the impact of the COVID-19 pandemic on the UK's puppy market.

UKICC celebrates 14 years helping UK consumers

Posted: 16/12/2021

A UK consumer service which was relaunched a few months ago with an international focus is celebrating news from the UK Government that its future has been assured at least until the end of March 2022.

CTSI appoints Steve Ruddy as Chair of the Board

Posted: 15/12/2021

The Chartered Trading Standards Institute (CTSI) announces Steve Ruddy as Chair of the CTSI Board.

Louise Baxter MBE appointed Chair of CTSI Council

Posted: 15/12/2021

The Chartered Trading Standards Institute (CTSI) announces the appointment of Louise Baxter MBE as Chair of its Council.

Getting away this Christmas: do you know who your travel contract is with?

Posted: 15/12/2021

As UK consumers pack their bags for Christmas/New Year get-aways, consumer advice body UK International Consumer Centre (UKICC) issued a warning regarding consumer confusion about who their contract is with when booking a holiday.

Public hit with COVID-19 Omicron variant scam messages

Posted: 14/12/2021

The Chartered Trading Standards Institute (CTSI) has received evidence of a scam that uses the rising Omicron variant to dupe recipients.

National Consumer Week: CTSI warns public of 'greenwashing' pitfalls

Posted: 09/12/2021

The Chartered Trading Standards Institute (CTSI) warns the public about the pitfalls of misleading green claims concerning products and services during National Consumer Week. 

19 million targeted by a green scam - here are five top tips on staying safe when making your home more energy efficient

Posted: 06/12/2021

More than 19 million adults have been targeted by a green scam in the past year, new research by Citizens Advice finds.

COVID-19 vaccine text scams rife and targetting youngsters, trading standards warns

Posted: 02/12/2021

The Chartered Trading Standards Institute (CTSI) issued a warning to the public about text scams that target youngsters.

Trading standards and environmental health partner up to protect communities

Posted: 30/11/2021

The Chartered Trading Standards Institute (CTSI) and the Chartered Institute for Environmental Health (CIEH) are uniting for the first time in five years to deliver a clear message to the UK Government and other key stakeholders about the future of their role protecting communities at the Year Ahead Conference.


© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: