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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Businesses raided in pre-Christmas operations

Posted: 22/12/2017

Pre-Christmas operations by Ealing Council and Police have seized a vast amount of counterfeit and illicit items including Chanel and Gucci goods and 95kgs of Shisha.

Government unable to protect consumer rights states House of Lords Brexit Report

Posted: 20/12/2017

The Government “cannot ensure the protection of UK consumer rights” after the UK leaves the EU, according to the House of Lords EU Justice Committee report published yesterday. 

COSLA agree to trading standards future workforce proposals

Posted: 20/12/2017

Following a lengthy review designed to better protect consumers and tackle the heavily declining numbers of trading standards staff, COSLA (the Convention of Scottish Local Authorities) has responded to proposals to address the future delivery of Scottish local authority trading standards services.

Suspected fake designer goods seized in Trading Standards raids

Posted: 19/12/2017

Shoppers are being encouraged to heed consumer advice this Christmas after Barnet Trading Standards officers seized hundreds of suspected counterfeit designer handbags during raids on shops in the borough.

Unwanted gifts? Faulty goods? Know your customers rights this Christmas

Posted: 18/12/2017

The Christmas holidays are fast approaching, and consumers are flocking to the shops to pick up the latest deals.

Counterfeit Christmas toys flood the market

Posted: 14/12/2017

Parents frantically trying to find that must-have Christmas toy for their child have been warned by authorities of scammers peddling potentially dangerous counterfeit goods.

Marking 10 years of consumer complaints – a hair transplant, masturbation aid, fingers in dog food, ghost-hunting and flowers

Posted: 13/12/2017

A ghost-hunting device, flowers, hair transplant, human fingers in dog food and a masturbation aid are just a few of the more bizarre subjects for complaints received from UK consumers by the UK European Consumer Centre consumer advice line within the past year.

Peckham trader caught with 600 fake iPhone chargers

Posted: 13/12/2017

A Peckham trader who was found in possession of more than 600 fake iPhone charger plugs, was given a 12 month Community Order, with 120 hours unpaid work and costs of £1,410; his company, Safi Electronics and Communications, was fined a further £1,500, at Camberwell Green Magistrates Court

Brexit: ACG demand businesses and consumers are protected

Posted: 13/12/2017

ACG welcomes the recent announcement that ‘sufficient progress’ has been made in the first phase of Brexit talks and that discussions can now move onto trade.

Christmas Cosmetics Warning

Posted: 12/12/2017

Throughout October and November, Local Authority Trading Standards Services have been participating in a Scottish National Product Safety Group project, focussing on MI in Cosmetics.

Christmas shoppers forgo online safety checks

Posted: 08/12/2017

Concerns that Brits could put themselves at risk of online fraud this Christmas

Can our safety tests be trusted?

Posted: 08/12/2017

How safe are your home appliances? Non-flame-retardant plastic-backed fridges, fridge freezers and freezers have been passing existing safety standards for years. That should put your mind at ease, knowing your newly acquired fridge-freezer has passed its safety test. Well, think again.

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