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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Warning about dangerous counterfeit toys

Posted: 17/12/2015

Parents are being warned to be on their guard against counterfeit toys this Christmas after tests revealed some contained harmful levels of chemicals.

Thousands of unsafe 'hoverboards' detained over past seven weeks

Posted: 03/12/2015

More than 17,000 self-balancing scooters – or ‘hoverboards’– have been examined at national entry points since 15 October due to safety concerns*. Of these, over 15,000 (or 88%) have been assessed as unsafe and have been detained at the border.

Tobacco Control Survey published today

Posted: 30/11/2015

Virtually all illicit cigarettes failed fire safety tests conducted by trading standards officers in the first national study to consider the potentially deadly issue.

Spending Review and Autumn Statement 2015

Posted: 26/11/2015

Responding to the Spending Review Melissa Dring, director of policy at the Chartered Trading Standards Institute, said it reaffirmed the need to restructure local services.

Independent garages receive CTSI seal of approval

Posted: 17/11/2015

Motorists in need of service or repair now have a new way of making sure they have chosen the right independent garage to get them back on the road.

Tobacco display-ban report published

Posted: 29/10/2015

Small businesses are complying with new legislation aimed at preventing children from taking up smoking, according to a Chartered Trading Standards Institute (CTSI) report published today (29 October).

Warning against cosmetic contact lenses

Posted: 24/10/2015

People choosing to wear cosmetic contact lenses this Halloween, after they were made popular by TV programmes such as Vampire Diaries and Twilight, are putting their sight at risk, experts warn.

Winning Young Consumers of the Year Competition school to compete on Rip off Britain: Live

Posted: 22/10/2015

Schoolchildren who won a nationwide competition aimed at testing young people’s consumer knowledge will face a panel of experts on national television tomorrow. (FRIDAY OCT 23)

Retail staff urged to comply with new legislation

Posted: 15/10/2015

Retailers are being urged to review their training processes after new legislation and advances in technology mean some frontline staff could be caught out.

New pricing guidelines published aimed at ending misleading pricing practices

Posted: 15/10/2015

The business community is being asked for its views on new guidelines aimed at ending unclear and misleading pricing practices. 

National crack down on rogue traders

Posted: 02/10/2015

Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 30 September 2015 as part of a week-long crime prevention initiative. 

New consumer laws for businesses

Posted: 01/10/2015

Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act which comes into force today (Thursday 1 October).

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