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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Phoney payment scam targets NHS staff
Posted: 17/12/2020
The Chartered Trading Standards Institute (CTSI) has been made aware of a telephone-based scam seeking to gain the banking details of NHS staff.
Challenges, opportunities and investment concerns highlighted by latest CTSI EU Exit report
Posted: 14/12/2020
Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading standards report on EU Exit released today by the Chartered Trading Standards Institute (CTSI).
Scamnesty 2020
Posted: 03/12/2020
The National Trading Standards (NTS) Scams Team receive thousands of scam mailings every year from their dedicated Scam Marshals from all over the UK.
CTSI issues Christmas gift safety warning
Posted: 30/11/2020
The Chartered Trading Standards Institute (CTSI) is issuing a Christmas gift safety warning about products sold on online marketplaces.
OPSS launches Christmas online toy safety campaign
Posted: 30/11/2020
OPSS has produced safety tips on how to shop safely online for children’s Christmas toys.
Black Friday: UK-based online retailers safer option with EU Exit looming
Posted: 26/11/2020
With COVID-19 restrictions closing much of the high street, this year's Black Friday and Cyber Monday, on Friday 27 and Monday 30 December respectively are likely to see another surge in online sales.
Royal Mail delivery scam hits inboxes as Christmas approaches
Posted: 24/11/2020
The Chartered Trading Standards Institute (CTSI) has seen evidence of an email scam centred around Royal Mail deliveries.
Test and Trace Scam seen in England and Wales now also targets Scotland
Posted: 18/11/2020
CTSI was sent evidence a couple of days ago of a Scottish version of the scam which mimics the Scottish Government's Test and Protect system. Individuals received Whatsapp messages from unknown numbers asking them to message back. If the recipient messages back, the person then asks for personal details which could be used for identity theft.
Consumers urged to think before they buy online
Posted: 17/11/2020
The COVID-19 coronavirus lockdowns have led to a rise in consumer spending online. 87% of UK consumers are estimated to have purchased a product online, and the public spends around £2bn a week on online purchases.
Half of British consumers have had a parcel delivery issue since first March lockdown
Posted: 16/11/2020
Almost half of British adults (47%) have had issues with parcel delivery since the country first went into lockdown in March, new research by Citizens Advice reveals.
COVID-19: Bogus HMRC calls continue to target public
Posted: 11/11/2020
The Chartered Trading Standards Institute (CTSI) has uncovered another telephone scam from individuals pretending to represent HMRC.
Green Homes Grant Scheme deadline too short warns CTSI
Posted: 06/11/2020
The Chartered Trading Standards Institute's Lead Officer for Energy and Climate Change, Steve Playle, warns that the Government's Green Homes Grant Scheme (GHGS) may be subject to opportunists and fraud due to its short deadline.
