Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133


OPSS launches Christmas online toy safety campaign

Posted 30/11/20

OPSS has produced safety tips on how to shop safely online for children’s Christmas toys.

A Christmas online toy safety campaign has been launched today (30 November 2020) by the Office for Product Safety and Standards (OPSS), working in partnership with the Chartered Trading Standards Institute, the Child Accident Prevention Trust, and the British Toy & Hobby Association.

Groups, businesses, and individuals are encouraged to support the consumer awareness messages, on how to shop safely when purchasing Christmas toys online, by retweeting and posting them on social media, using the hashtag #shopsafely, or using the shared campaign materials.

Natasha Crookes, Director of Public Affairs, British Toy & Hobby Association, says; “The British Toy and Hobby Association is pleased to support the OPSS advice to help parents to shop from reputable sellers online, to ensure children get to enjoy safe playtime this Christmas”.

Shop for Christmas toys safely online

OPSS has produced safety tips on how to buy Christmas toys safely online. These are:

Buy toys from a reputable retailer
Check that there is a name and address for the manufacturer on the site and if this information is not available do not buy the toy. Read ratings and reviews to make sure the retailer has a good reputation for safe and reliable toys.

Always read the warnings and instructions
Heed the age restrictions: toys must be marked with age restrictions based on risks such as choking hazards.

Check that the toy is suitable for the intended recipient
Festive novelties can look like toys when they should be kept away from children. If a child has special needs, they may be more vulnerable to certain toys.

Ensure the toy has not been recalled
Check if the toy you are buying has been recalled at Product Recall

Check for button batteries
If a toy has button batteries make sure they are safely behind a screwed-down flap.

Beware of potential toy hazards
Avoid buying toys with small parts as they can be a choking hazard. Think before buying toys and costumes with loose ribbons as they can pose strangulation risks to young children.

Buy genuine toys
Compare the toy’s price with other retailers and sellers. If it is a fraction of the cost, it is likely to be counterfeit.

The campaign materials can be downloaded from the Consumer safety awareness campaigns materials GOV.UK page

© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: