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News Room :

Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]


Prompt action from building society and trading standards staff save elderly Leamington Spa resident over £25,000

Posted: 01/23/2019

Two Bournemouth traders, who between them attempted to charge an elderly Leamington Spa resident over £25,000 for unnecessary foam loft insulation, installation of a battery for solar panels and other home maintenance work, without giving her an adequate explanation or justification for the work, have been successfully prosecuted by Warwickshire County Council Trading Standards.

National Trading Standards Regional Investigations Team seize thousands of counterfeit and unsafe goods

Posted: 01/22/2019

A joint operation between the National Trading Standards Regional Investigations Team Central England, Birmingham Trading Standards, West Midlands Police and partners including the Anti-Counterfeiting Group (ACG), the National Markets Group (NMG) and brand representatives, has resulted in the seizure of £2.5 million worth of counterfeit and unsafe products including clothing, jewellery and cosmetics.

Witney shop first in Oxfordshire to be stripped of alcohol licence

Posted: 01/15/2019

A Witney shop is the first in Oxfordshire to be stripped of its alcohol licence.

Consumer Code for Home Builders secures approval from the Chartered Trading Standards Institute

Posted: 12/11/2018

The Consumer Code for Home Builders, which sets customer service standards for the marketing, purchase and sale of new homes, has been approved by the Chartered Trading Standards Institute (CTSI), after completing the CTSI Consumer Codes Approval Scheme (CCAS) process.

Award winning illegal tobacco team

Posted: 12/04/2018

The West Yorkshire Trading Standards Illegal Tobacco team has been recognised regionally for its efforts in combatting the supply of cheap and illicit tobacco in the County.

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