News Room

♫ Jingle bells, this deal smells... ♫

Posted: 06/12/2017

♫ Strolling through the stalls,
Five presents on each arm.
You’re almost done, but then you see,
A steal, so what’s the harm? ♫ 

Rogue builder jailed after ignoring court order and targeting elderly

Posted: 05/12/2017

A 79-year-old rogue builder has been sentenced to four years’ imprisonment for breaching a court order preventing him from cold calling and carrying out building work.

Consumer Code for New Homes celebrated approval by the Chartered Trading Standards Institute

Posted: 04/12/2017

The Consumer Code for New Homes (CCNH) celebrated its formal approval by the Chartered Trading Standards Institute (CTSI) Consumer Code Approval Scheme at Westminster this week. CCNH is the only CTSI Approved Code in the new build sector which is backed by an industry collective of warranty bodies.

It's not a royal wedding, but...

Posted: 01/12/2017

Up and down the country, trading standards services are busy promoting National Consumer Week (NCW).

Don’t be like Little Red Riding Hood: keep the Big Bad Wolf from the door – be sure what you’re signing up for

Posted: 29/11/2017

Consumer advice body the UK European Consumer Centre is releasing today (Wednesday 29 November), as part of the annual National Consumer Week, a short animated video showing how easy it is to get caught in a subscription trap. 

Fraudulent landlord jailed

Posted: 29/11/2017

A landlord who mislead tenants and rented out an illegally converted property, has been jailed for 155 days, having failed to pay a confiscation order that looked to recover his criminal gains, generated from renting two illegal flats.

Millions still unclear about what they sign up for

Posted: 27/11/2017

Have you or anyone you know ever been locked into a subscription for an offering you didn’t sign up for? You are not alone.

An estimated two million people across the UK still experience issues cancelling recurring payments for subscriptions without their apparent authorisation.

Citizens Advice reveals consumers spend an average of £160 on unwanted subscriptions during National Consumer Week

Posted: 27/11/2017

New analysis shows that in three months consumers paid an average of £160 towards unwanted subscriptions like gym memberships, television, insurance and online streaming services.

Know your rights and don’t lose out this Black Friday weekend

Posted: 24/11/2017

Looking to pick up an online bargain this Black Friday weekend? The Black Friday and Cyber Monday sales are a fantastic way to get your Christmas shopping done, or pick up a great deal for yourself. Right? Well, not always!

End of the road for business selling counterfeit car parts

Posted: 21/11/2017

A man from Brent has been slapped with a hefty fine and a suspended prison sentence after being found guilty of conning consumers by selling counterfeit automotive goods.

Latest CPPD documents published by CTSI

Posted: 21/11/2017

We are pleased to inform those registered into the CPPD scheme and those that are Chartered Trading Standards Practitioners (CTSP) that the latest CPPD handbook, Form 4, and Form 2 are now available on the CTSI website.

Laundered cash used to compensate rogue trader victims

Posted: 16/11/2017

One of a pair of convicted rogue builders has been ordered to pay back more than £11,000 of his illegal earnings.