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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


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ASA research into consumer understanding of reference prices in ads

Posted: 08/03/2018

Price comparisons and savings are a familiar sight in ads, be it in online promotions for the latest gadgets, newspaper ads promoting discounts for the next grocery shop or TV ads offering savings on a range of household goods. It’s not a secret that everyone likes getting a bargain, and using “reference prices” (comparing the current price of a product to a higher price such as a previous selling price) is a great way to highlight good deals.

ASA clamps down on misleading pricing practices by secondary ticketing providers

Posted: 07/03/2018

The Advertising Standards Authority (ASA) has today taken action against four of the main operators in the secondary ticketing sector (StubHub UK, viagogo AG, Seatwave Ltd, GET ME IN! Ltd), banning the misleading presentation of pricing information on their websites.

Women should mark International Women’s Day by complaining more, says UK European Consumer Centre

Posted: 06/03/2018

Female UK consumers are being urged to complain more, as International Women’s Day approaches (8 March 2018).

Responsible knife sales vital to communities, says county trading standards leader

Posted: 05/03/2018

Responsible knife sales are vital for community safety, Staffordshire’s cabinet member for trading standards has said following a test purchase operation.

New slaughterhouse CCTV law will help safeguard animal welfare, say vets

Posted: 23/02/2018

Legislation to make CCTV cameras mandatory in slaughterhouses in England to safeguard animal welfare will be laid today (23 February) by Environment Secretary Michael Gove.

Trading Standards highlight use of unfair contract terms at wedding venues in Scotland

Posted: 23/02/2018

Scottish local authority Trading Standards services have today released results from an investigation into unfair contract terms at wedding venues.

Check the used car you’re buying doesn’t have a serious safety problem, says DVSA

Posted: 19/02/2018

The Driver and Vehicle Standards Agency (DVSA) is urging people buying used cars to use a new online service to check the car isn’t subject to a recall because of a serious safety problem.

"Get safety recalls fixed or risk prosecution" DVSA warns car dealers

Posted: 19/02/2018

Motor traders that sell cars with outstanding safety recalls are breaking the law the Driver and Vehicle Standards Agency (DVSA) warns today, as it launches a new service designed to help people buying cars – and dealers themselves – check if cars are safe. 

New rules to be introduced to protect consumers against ticket touting

Posted: 15/02/2018

Fans of live events are set to benefit from new rules which will demand more information from sellers on secondary ticket websites.

Trading Standards publish new fair trading guide for secondhand car dealers in Scotland

Posted: 15/02/2018

Scottish local authority Trading Standards services have released new guidance for secondhand car dealers, aimed at ensuring a high level of understanding of consumer protection law by Scotland’s motor trade.

Counterfeit DVD seller ordered to pay back £567,000

Posted: 14/02/2018

A Penkridge man has been ordered to pay over £567,000 after selling counterfeit DVDs on eBay.

Tougher standards on gambling advertising announced by regulator

Posted: 14/02/2018

Today, the Committees of Advertising Practice (CAP) – the body that writes and maintains the UK’s Advertising Codes – has announced tougher standards on gambling advertising, focusing on ads’ appeal to problem gamblers and on free bets and bonuses.


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