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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.

Business saving consumers potentially millions from fraud earns CTSI Hero Award

Posted: 26/06/19

Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.

Hero Awards: Community scams awareness schemes earn NatWest in Norfolk a CTSI Hero Award

Posted: 26/06/19

NatWest in Norfolk has received the prestigious Financial Institution Award from the Chartered Trading Standards Institute for its outstanding contribution to scams awareness and consumer protection in the community.

Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given CTSI Hero Awards

Posted: 26/06/19

Life-long volunteers and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the Chartered Trading Standards Institute (CTSI) Brian Smith Hero Award.

Hero Awards: Neighbour’s valour saves vulnerable couple from rogue trader con

Posted: 26/06/19

Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the Chartered Trading Standards Institute (CTSI) Hero Award following her bold scam interruption.

Hero Awards: Loan shark victim receives Hero Award for bravery

Posted: 26/06/19

A loan shark victim who was driven to the brink of suicide has been awarded the CTSI Brian Smith Hero Award by the Chartered Trading Standards Institute (CTSI) for his courage and bravery throughout his harrowing ordeal.

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