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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



New COVID-19 coronavirus scam voucher doing the rounds

Posted: 03/04/2020

The past three weeks have seen umpteen scams themed around the COVID-19 pandemic hit the UK. 

UK most targeted nation for COVID-19 spam email

Posted: 02/04/2020

According to research by Trend Micro, a multinational cybersecurity and defence company, the UK is the most heavily targeted nation for COVID-19 Coronavirus-related email spam.

CTSI launches Wellbeing area for members

Posted: 01/04/2020

CTSI is deeply concerned about the welfare of members, and we hope that you are staying safe and healthy during this unprecedented time.

CTSI Hero Awards 2020 postponed

Posted: 01/04/2020

A message from CTSI Chief Executive, Leon Livermore, on the postponement of the 2020 CTSI Hero Awards.

COVID-19 pandemic scams: Fake payment update texts

Posted: 30/03/2020

The COVID-19 Coronavirus pandemic has led to a surge in scams. From doorstep to email and text, new scams themed around the spread of the virus appear every single day.

Coronavirus crisis: CTSI Chief slams "unscrupulous profiteers"

Posted: 27/03/2020

Over the past fortnight, the Chartered Trading Standards Institute (CTSI) has issued a series of warnings about new COVID-19 coronavirus-related scams.

Coronavirus scam update: Bogus fines for breaking lockdown

Posted: 27/03/2020

The Chartered Trading Standards Institute (CTSI) has witnessed a surge in scams related to the COVID-19 coronavirus pandemic. From doorstep to email and text scams, there appears to be no end to the depths that opportunists are sinking to during the crisis.

Scam Alert: New COVID-19 coronavirus text scam

Posted: 26/03/2020

The Chartered Trading Standards Institute (CTSI) has been sent evidence of a text scam circulating which claims to offer a lump sum payment from the government to the recipient.

CTSI issues warning on repair work opportunists during COVID-19 pandemic

Posted: 24/03/2020

The Chartered Trading Standards Institute (CTSI) has issued advice to the public on utility work performed during the COVID-19 coronavirus pandemic.

CTSI cancels Symposium due to COVID-19 coronavirus crisis

Posted: 23/03/2020

A message from CTSI Chief Executive Leon Livermore.

CTSI supports EU action against spread of COVID-19

Posted: 20/03/2020

The Chartered Trading Standards Institute (CTSI) is welcoming news from the European Commission that national consumer protection authorities throughout the EU are working together to tackle a rise in rogue traders selling false products online amid the COVID-19 Coronavirus outbreak.

CTSI issues warning over COVID-19 ‘home-testing’ scams

Posted: 20/03/2020

The Chartered Trading Standards Institute (CTSI) is warning the public not to open their doors to bogus healthcare workers claiming to be offering ‘home-testing’ for the COVID-19 coronavirus.


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