Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.

Signed, sealed and undelivered

Posted: 16/03/21

London Trading Standards warns of widespread malpractice that leaves consumer complaint correspondence never being delivered.

Royal Mail scams: Fake unpaid shipping fee message targets public

Posted: 10/03/21

The Chartered Trading Standards Institute (CTSI) has received evidence of a Royal Mail text scam.

International Women's Day 2021

Posted: 08/03/21

On International Women's Day 2021, Steph Young, CTSI Lead Officer for Animal Health and Welfare reflected on what International Women's Day means to her as a trading standards professional.

Breaking: CTSI appoints John Herriman as new Chief Executive

Posted: 04/03/21

The Chartered Trading Standards Institute (CTSI) is pleased to announce that John Herriman will join the Institute on 19 April 2021 as Chief Executive.


Warning about unauthorised pet microchip registry

Posted: 22/02/21

The Chartered Trading Standards Institute (CTSI) is issuing a warning about a website advertised on Google search results that offers pet microchip registration.

© 2023 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: