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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.


Don't let scammers tug your heartstrings to get at your purse strings

Posted: 01/02/22

The Chartered Trading Standards Institute (CTSI) and trading standards services across the country warn the public to be wary of romance fraud this Valentine's Day. With pandemic restrictions lowered or removed entirely, many expect this Valentine's Day to see a surge of star-crossed lovers seeking to make a connection compared to last February, when the country was under lockdown.

CMA action secures improvements from leading PCR testing provider

Posted: 25/01/22

After thousands of customers received their money back from Dante Labs, the firm has committed to pay any outstanding refunds within 21 days, following CMA action.

Scammers continue to impersonate trading standards to defraud public

Posted: 25/01/22

A mail scam that impersonates the Chartered Trading Standards Institute (CTSI) continues to be active after almost a year. 

Trading Standards on patrols combatting largest ever UK outbreak of Avian Flu

Posted: 24/01/22

The Chartered Trading Standards Institute (CTSI) can reveal that trading standards (TS) services are undertaking essential work, including foot patrols and bird detection, to stem the largest outbreak of Avian Flu ever seen in the UK.


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