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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



CTSI promotes trading standards careers to mark National Apprenticeship Week

Posted: 07/02/2022

The Chartered Trading Standards Institute (CTSI), the professional membership association that trains and represents the trading standards profession, marks National Apprenticeship Week by promoting Regulatory Compliance Officer (RCO) apprenticeships. The 15th annual week-long celebration of apprenticeships occurs between 7 - 13 February 2022. CTSI has created a hub on its website with information about the RCO apprenticeships at this link.

Don't let scammers tug your heartstrings to get at your purse strings

Posted: 01/02/2022

The Chartered Trading Standards Institute (CTSI) and trading standards services across the country warn the public to be wary of romance fraud this Valentine's Day. With pandemic restrictions lowered or removed entirely, many expect this Valentine's Day to see a surge of star-crossed lovers seeking to make a connection compared to last February, when the country was under lockdown.

CMA action secures improvements from leading PCR testing provider

Posted: 25/01/2022

After thousands of customers received their money back from Dante Labs, the firm has committed to pay any outstanding refunds within 21 days, following CMA action.

Scammers continue to impersonate trading standards to defraud public

Posted: 25/01/2022

A mail scam that impersonates the Chartered Trading Standards Institute (CTSI) continues to be active after almost a year. 

Trading Standards on patrols combatting largest ever UK outbreak of Avian Flu

Posted: 24/01/2022

The Chartered Trading Standards Institute (CTSI) can reveal that trading standards (TS) services are undertaking essential work, including foot patrols and bird detection, to stem the largest outbreak of Avian Flu ever seen in the UK.

Been together a while? Make it official for over 100 million hidden appliances #regmyappliance2022

Posted: 17/01/2022

We all rely hugely on our fridges, washing machines and microwaves for keeping our busy lives on track, but would your appliance manufacturer know which machines you have and where to find you if a fault came to light with your model? 

Renewable Energy Business Guidance Consultation

Posted: 12/01/2022

CTSI on behalf of the Department for Business, Energy & Industrial Strategy (BEIS) is releasing new business guidance on renewable energy to help support businesses installing green energy technology. 

Ongoing effects of COVID-19 pandemic impacting puppy purchases

Posted: 17/12/2021

The Chartered Trading Standards Institute (CTSI) is issuing a warning about the impact of the COVID-19 pandemic on the UK's puppy market.

UKICC celebrates 14 years helping UK consumers

Posted: 16/12/2021

A UK consumer service which was relaunched a few months ago with an international focus is celebrating news from the UK Government that its future has been assured at least until the end of March 2022.

CTSI appoints Steve Ruddy as Chair of the Board

Posted: 15/12/2021

The Chartered Trading Standards Institute (CTSI) announces Steve Ruddy as Chair of the CTSI Board.

Louise Baxter MBE appointed Chair of CTSI Council

Posted: 15/12/2021

The Chartered Trading Standards Institute (CTSI) announces the appointment of Louise Baxter MBE as Chair of its Council.

Getting away this Christmas: do you know who your travel contract is with?

Posted: 15/12/2021

As UK consumers pack their bags for Christmas/New Year get-aways, consumer advice body UK International Consumer Centre (UKICC) issued a warning regarding consumer confusion about who their contract is with when booking a holiday.


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