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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Queen's Speech notes several key areas for consumer protection
Posted: 11/05/2022
This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.
Consumer code scheme now boasts almost 80,000 business members across UK
Posted: 10/05/2022
The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m).
Increased protections for consumers welcomed but risks are still increasing
Posted: 20/04/2022
Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.
UK Government keeps critical service in place for consumers making purchases from abroad
Posted: 20/04/2022
UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.
CTSI highlights choking risks to young children
Posted: 14/04/2022
The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.
CTSI makes senior appointments to drive modernisation and enhance support for the Trading Standards profession
Posted: 01/04/2022
The Chartered Trading Standards Institute (CTSI) has appointed Riyad Islam and Duncan Stephenson as Director of Finance and Corporate Services and Director of Policy and Public Affairs, respectively.
CTSI urges consumers to watch out for online scams on World Consumer Rights Day
Posted: 15/03/2022
The Chartered Trading Standards Institute (CTSI) urges UK consumers to be on the lookout for scams as it supports World Consumer Rights day, which this year focuses on Building Fair Digital Finance. Consumers International report that the UK has been branded ‘bank scam capital of the world’.
New guide launched for green energy installation businesses
Posted: 08/03/2022
The Chartered Trading Standards Institute (CTSI) is launching a new, free expert guide for green energy installation businesses through its Business Companion platform.
Newly approved help for tenants in dispute with landlords over tenancy deposits
Posted: 03/03/2022
Feeling hard-done-by? Haven’t been able to get your tenancy deposit back after the end of your rental? Don’t know where to turn for help? If the answer to these questions is yes, then help is at hand.
CTSI provides oral evidence to Business, Energy and Industrial Strategy Committee
Posted: 01/03/2022
Chartered Trading Standards Institute (CTSI) Chair of the Board, Steve Ruddy, provided oral evidence to a Business, Energy and Industrial Strategy (BEIS) Committee meeting, which discussed post-pandemic economic growth covering state aid and post-Brexit competition policy.
Trading standards body urges caution on reintroduction of imperial markings
Posted: 24/02/2022
The Chartered Trading Standards Institute (CTSI) has urged caution and no rushed decisions concerning the UK Government's announcement that it intends to study the economic impacts of reintroducing imperial markings.
Trading Standards: Cost of living crisis will greatly expand consumer vulnerability
Posted: 22/02/2022
The Chartered Trading Standards Institute (CTSI) warns that the cost of living crisis will greatly expand consumer vulnerability and that the UK urgently needs a more effective strategy to protect consumers.
