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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Age restricted tobacco sales will “stand or fall” without proper enforcement
Posted: 09/06/2022
The Chartered Trading Standards Institute (CTSI) has welcomed the Khan Review ‘Making smoking obsolete’, but warned that increasing the age of sale from 18 by one year, every year, will require significant enforcement action to ensure businesses comply. CTSI has also welcomed the proposal to enhance local illicit tobacco enforcement by investing £15M to tackle the illicit market.
CTSI launches new vision to “help build a fairer world for consumers and business”
Posted: 09/06/2022
The Chartered Trading Standards Institute (CTSI) today launched its new 10-year vision ‘Helping to build a fairer world for consumers and businesses’ that will enable it to better tackle current and future challenges including the way it provides support during the costs of living crisis. The bold and ambitious vision sets out a clear mission for the Institute to "support and reinforce the protection of consumers and to achieve a level playing field for business".
“Significant reservations remain” over Government proposals on Imperial Measures
Posted: 03/06/2022
The Chartered Trading Standards Institute (CTSI) has today responded to the formal launch of the UK Government’s consultation on the reintroduction of Imperial Measures.
CTSI urges clarification over “reintroduction of imperial measurements”
Posted: 30/05/2022
The Chartered Trading Standards Institute (CTSI) has today voiced its concern that the UK Government intends to conduct a review to assess opportunities for the reintroduction of imperial measurements.
Queen's Speech notes several key areas for consumer protection
Posted: 11/05/2022
This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.
Consumer code scheme now boasts almost 80,000 business members across UK
Posted: 10/05/2022
The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m).
Increased protections for consumers welcomed but risks are still increasing
Posted: 20/04/2022
Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.
UK Government keeps critical service in place for consumers making purchases from abroad
Posted: 20/04/2022
UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.
CTSI highlights choking risks to young children
Posted: 14/04/2022
The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.
CTSI makes senior appointments to drive modernisation and enhance support for the Trading Standards profession
Posted: 01/04/2022
The Chartered Trading Standards Institute (CTSI) has appointed Riyad Islam and Duncan Stephenson as Director of Finance and Corporate Services and Director of Policy and Public Affairs, respectively.
CTSI urges consumers to watch out for online scams on World Consumer Rights Day
Posted: 15/03/2022
The Chartered Trading Standards Institute (CTSI) urges UK consumers to be on the lookout for scams as it supports World Consumer Rights day, which this year focuses on Building Fair Digital Finance. Consumers International report that the UK has been branded ‘bank scam capital of the world’.
New guide launched for green energy installation businesses
Posted: 08/03/2022
The Chartered Trading Standards Institute (CTSI) is launching a new, free expert guide for green energy installation businesses through its Business Companion platform.
