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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Business Companion launches new guidance on delivery charges for businesses
Posted: 28/07/2022
The Chartered Trading Standards Institute (CTSI) on behalf of the Department for Business, Energy and Industrial Strategy (BEIS), has launched a free, expert guide about delivery charges and best practices for business-to-consumer (B2C) trading.
Popular Allergen Awareness resource available in more languages
Posted: 15/06/2022
The Chartered Trading Standards Institute (CTSI) has published several new translations of the popular Allergen Awareness Resources
Over 40 million targeted by scammers as the cost-of-living crisis bites
Posted: 13/06/2022
Millions more people have been targeted by scammers as the cost-of-living crisis takes hold, new
research by Citizens Advice has found. More than three quarters of UK adults said they have
been targeted by a scammer this year - a 14% increase compared to this time last year.
Age restricted tobacco sales will “stand or fall” without proper enforcement
Posted: 09/06/2022
The Chartered Trading Standards Institute (CTSI) has welcomed the Khan Review ‘Making smoking obsolete’, but warned that increasing the age of sale from 18 by one year, every year, will require significant enforcement action to ensure businesses comply. CTSI has also welcomed the proposal to enhance local illicit tobacco enforcement by investing £15M to tackle the illicit market.
CTSI launches new vision to “help build a fairer world for consumers and business”
Posted: 09/06/2022
The Chartered Trading Standards Institute (CTSI) today launched its new 10-year vision ‘Helping to build a fairer world for consumers and businesses’ that will enable it to better tackle current and future challenges including the way it provides support during the costs of living crisis. The bold and ambitious vision sets out a clear mission for the Institute to "support and reinforce the protection of consumers and to achieve a level playing field for business".
“Significant reservations remain” over Government proposals on Imperial Measures
Posted: 03/06/2022
The Chartered Trading Standards Institute (CTSI) has today responded to the formal launch of the UK Government’s consultation on the reintroduction of Imperial Measures.
CTSI urges clarification over “reintroduction of imperial measurements”
Posted: 30/05/2022
The Chartered Trading Standards Institute (CTSI) has today voiced its concern that the UK Government intends to conduct a review to assess opportunities for the reintroduction of imperial measurements.
Queen's Speech notes several key areas for consumer protection
Posted: 11/05/2022
This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.
Consumer code scheme now boasts almost 80,000 business members across UK
Posted: 10/05/2022
The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m).
Increased protections for consumers welcomed but risks are still increasing
Posted: 20/04/2022
Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.
UK Government keeps critical service in place for consumers making purchases from abroad
Posted: 20/04/2022
UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.
CTSI highlights choking risks to young children
Posted: 14/04/2022
The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.
