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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Consumer Code for Home Builders launches New Home Buyers’ Pack to mark New Homes Week
Posted: 02/02/2026
The Consumer Code for Home Builders has today (Monday 2 Feb) launched the New Home Buyers’ Pack – a guide to buying a new-build home.
Warm Homes Plan opens door for “cowboy builders”
Posted: 22/01/2026
The Chartered Trading Standards Institute (CTSI) has welcomed Government funding for consumers to upgrade the energy efficiency of their homes but warns that rising demand for upgrades will increase the opportunities for rogue traders to rip off vulnerable consumers.
Derby Trading Standards Officer Wins National Award
Posted: 23/12/2025
Claire Allen, a Trading Standards Officer at Derby City Council, has won the Chartered Trading Standards Institute (CTSI) Product Safety Initiative Award at their annual Hero Awards, held this year in the House of Lords.
Deaf Charities Win National Diversity and Inclusion Award
Posted: 23/12/2025
Bolton Deaf Society and Deafway, two charities supporting deaf and hard-of-hearing people, have won the Chartered Trading Standards Institute (CTSI) Diversity and Inclusion Award at the CTSI Hero Awards, held this year in the House of Lords.
Christmas Warning: Hazardous counterfeit “plush” Anime toys among products stopped at UK Borders
Posted: 19/12/2025
Trading Standards issue pre-Christmas safety warning to consumers to be on guard from dangerous products posing a serious risk to you and your loved ones
Critical success factors for Codes of Practice: Learnings from 15 Years as Chair of the Consumer Code for Home Builders
Posted: 19/12/2025
Noel Hunter OBE, Chair of the Consumer Code for Home Builders, shares how strong standards and an independent redress transformed the home building industry, and what makes a code of practice truly work.
ASH Scotland Chief Executive Wins UK Special Recognition Award
Posted: 18/12/2025
Sheila Duffy, Chief Executive of ASH Scotland (Action on Smoking and Health Scotland), has received the Chartered Trading Standards Institute (CTSI) Special Recognition Award at their annual Hero Awards, held this year in the House of Lords.
Rochdale Trading Standards Honoured with National Award
Posted: 15/12/2025
Rochdale Trading Standards has won the Chartered Trading Standards Institute (CTSI) Intellectual Property Award at the CTSI Hero Awards, held on 2 December in the House of Lords.
Dudley Trading Standards Honoured with National Award
Posted: 15/12/2025
Dudley Trading Standards have won the Chartered Trading Standards Institute (CTSI) Outstanding Trading Standards Project Award at the CTSI Hero Awards, held on 2 December in the House of Lords.
Cosmetics Industry Body Wins National Award for Business Excellence
Posted: 09/12/2025
The Cosmetic, Toiletry and Perfumery Association (CTPA) has won the Chartered Trading Standards Institute (CTSI) Business Hero Award at the CTSI Hero Awards, held on 2 December in the House of Lords.
Strengthening Communities: CTSI Leads Calls for Greater Investment in Trading Standards
Posted: 01/12/2025
The Chartered Trading Standards Institute (CTSI) has unveiled a new package of resources to showcase the role of local Trading Standards services.
CTSI urges forthcoming budget to include commitment to tackle organised crime
Posted: 24/11/2025
The Chartered Trading Standards Institute (CTSI) is calling for an urgent injection of funding from Government in the forthcoming budget to tackle serious and organised crime, and support enforcement agencies, including Trading Standards.
