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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Hero Awards: Coventry Building Society recognised as heroes for their scam prevention
Posted: 20/06/2018
Coventry Building Society has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having referred more potential scam victims to both Warwickshire and Gloucestershire Trading Standards Services than any other bank.
Hero Awards: Scam victim receives hero award after helping put rogue behind bars
Posted: 20/06/2018
Stevenage-based Maev Dunmore, 70, found the strength after losing £28,500 to a roofing scam to help Hertfordshire Trading Standards put the rogue behind bars. Maev has been recognised with the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI) in recognition of her steadfast resolve after losing substantial amounts to the rogue.
Hero Awards: Animal welfare champion recognised as national hero
Posted: 20/06/2018
Trading Standards friend and animal welfare champion, Michael Redfern, is awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having assisted Trading Standards in rescuing reported animals in distress.
Hero Awards: Scam victim-turned-Mail Marshall receives national hero award
Posted: 20/06/2018
Leeds-based, Sigrid Hambly, 79, a scam mail target for eight years, receives the Chartered Trading Standards Institute (CTSI) Hero Award, after becoming a National Trading Standards (NTS) Mail Marshall this year.
Hero Awards: Northern Ireland banker recognised as a hero for saving consumers £1.2m
Posted: 20/06/2018
Customer Protection Manager, Simon Skinner, 45, of Northern Ireland-based RBS/Ulster Bank has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having saved consumers an incredible £1.2m in safeguarding them from potential scams.
Hero Awards: Consumer champion Martin Lewis receives national hero award
Posted: 20/06/2018
Martin Lewis, who has become one of the nations’ most trusted and prolific consumer champions after setting up the MoneySavingExpert.com website for just £100, has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI).
Hero Awards: National Trading Standards’ consumer protection work hailed as heroic
Posted: 20/06/2018
National Trading Standards (NTS), one of the leading investigators into trading standards offences, have been presented with the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI).
One-way ticket to prison for crooked travel agent who stole almost £70k from unsuspecting holidaymakers
Posted: 20/06/2018
Massive fraudulent operation sees rogue travel agent guilty of 6 counts including fraud. He conned dozens of families with his plane ticket scam and demanded bank transfers to cover his tracks.
Consumer protection ‘heroes’ celebrated with national awards
Posted: 18/06/2018
The Chartered Trading Standards Institute (CTSI) proudly presents this year’s champions of consumer protection and trading standards to be celebrated with the presentation of a national ‘Hero Award’ on Wednesday 20 June, at One Great George Street.
CTSI launches best practice guide: The Value of Trading Standards
Posted: 05/06/2018
The Chartered Trading Standards Institute (CTSI) today launches The Value of Trading Standards, a guide showcasing the diligent work of trading standards services to national and local authority decision makers.
Consumer Minister opens CTSI annual flagship event
Posted: 04/06/2018
Consumer Minister Andrew Griffiths today recognised that trading standards resources are under pressure as he delivered the keynote address at Symposium 2018, the Chartered Trading Standards Institute (CTSI) annual consumer protection event at the East Midlands Conference Centre, Nottingham.
The future of trading standards – CTSI brings together expertise for flagship event
Posted: 04/06/2018
The Chartered Trading Standards Institute brings together expertise for its flagship Symposium 2018 event, to discuss the future of trading standards post-Brexit, given unsustainable resource cuts to the profession, and guidance on influencing decision makers and demonstrating best practice.
