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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



New rules to be introduced to protect consumers against ticket touting

Posted: 15/02/2018

Fans of live events are set to benefit from new rules which will demand more information from sellers on secondary ticket websites.

Trading Standards publish new fair trading guide for secondhand car dealers in Scotland

Posted: 15/02/2018

Scottish local authority Trading Standards services have released new guidance for secondhand car dealers, aimed at ensuring a high level of understanding of consumer protection law by Scotland’s motor trade.

Counterfeit DVD seller ordered to pay back £567,000

Posted: 14/02/2018

A Penkridge man has been ordered to pay over £567,000 after selling counterfeit DVDs on eBay.

Tougher standards on gambling advertising announced by regulator

Posted: 14/02/2018

Today, the Committees of Advertising Practice (CAP) – the body that writes and maintains the UK’s Advertising Codes – has announced tougher standards on gambling advertising, focusing on ads’ appeal to problem gamblers and on free bets and bonuses.

Consumer advice organisation reaches out to younger consumers

Posted: 13/02/2018

Increased social networking in Great Britain has driven consumer advice organisation UK European Consumer Centre to put social media platforms at the heart of a fresh look at its Your Update enewsletter.

Cooking for loved ones? Be safe on Shrove Tuesday and Valentine's Day

Posted: 13/02/2018

Are you making pancakes and a romantic cooked meal for Valentine’s Day? Children across the region will be on half term and may be spending more time in the kitchen, families will be enjoying pancakes and some couples will be enjoying romantic home-cooked meals. Oxfordshire Fire and Rescue Service is giving out advice on how to stay safe in the kitchen.

CTSI warns manufacturers risk lives where CE marking is ignored

Posted: 12/02/2018

Failing to comply with regulations and standards could be a matter of life and death. The Conformité Européenne (CE) mark is a reassuring symbol that indicates products such as toys, electrical items and construction products have been tested to high standards and don't put the public's health and safety at risk.

Facebook trader fined for sale of misdescribed vehicle

Posted: 07/02/2018

A car trader has been prosecuted after selling a misdescribed vehicle to a consumer from Swanage which she saw advertised on Facebook.

Would your Valentine walk 500 miles…?

Posted: 07/02/2018

Love may be in the air, but while you’re doe-eyed over a new Valentine, something more sinister may be at work here.

Rogue Trader took deposits without doing the work receives suspended sentence

Posted: 06/02/2018

Mohammed Nasim Liaqat (36) of Brantwood Villas, Heaton, Bradford, who traded as “A to Z Home Improvements Ltd” was sentenced at Bradford Crown Court on 1 February 2018 to a term of 4 months imprisonment suspended for 2 years and ordered to carry out 100 hours of unpaid work.

Campaign encourages City drinkers to feel confident asking for top-ups on short measure pints

Posted: 01/02/2018

A campaign encouraging drinkers to feel confident in asking for a top-up if they are sold a short measure pint has launched in the City of London today.

Illegal cigarette trader smoked out in court

Posted: 30/01/2018

A convenience store on Harrow Road, Wembley and its director have been hit with a hefty fine after being found guilty of possessing and selling cigarettes and other tobacco products without displaying the correct health warnings.


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