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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Jury service scam text targets public

Posted: 21/09/20

The Chartered Trading Standards Institute (CTSI) has uncovered evidence of a series of bogus texts inviting recipients to perform jury service or delay it at cost.

The Motor Ombudsman invites customers to shine the spotlight on Garage Stars for inaugural awards

Posted: 08/09/20

The Motor Ombudsman’s Garage Star Awards, launching today, have been designed to recognise individuals, teams and businesses that have gone the extra mile during the past 12 months within its nationwide accredited network

Love rats target isolated public during coronavirus measures

Posted: 03/09/20

Romance scams are not new, but sadly the Chartered Trading Standards Institute (CTSI) has uncovered evidence of scams targeting those isolated due to COVID-19 coronavirus regulations.

Demand for UK ECC consumer dispute service rockets in 2020

Posted: 02/09/20

Demand by UK consumers for help from the cross-border dispute help and advice service UK European Consumer Centre (UK ECC) has rocketed by 34% in 2020.

Basildon Consumer Centre staff face job losses without new EU/UK agreement

Posted: 19/08/20

Staff at Basildon's UK European Consumer Centre (UK ECC) face redundancy if the UK Government and the EU fail to agree on its future role before December 31.


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