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CTSI can provide expert expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Property watchdog come to the aid of family and pet dog

Posted: 24/03/17

Potential homebuyers who were mistakenly told their pet dog would be welcome in their future home were awarded more than £1,000 in compensation thanks to a property watchdog.

Renewable Energy Consumer Code encourages Code Sponsors to join national approval scheme

Posted: 24/03/17

The Renewable Energy Consumer Code (RECC) operates a code aimed to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes.

Code Sponsors urged to join CTSI’s Consumer Codes Approval Scheme

Posted: 22/03/17

As part of a campaign launched this week by the Chartered Trading Standards Institute (CTSI), trade associations and bodies that are committed to reducing consumer detriment are being encouraged to join its Consumer Codes Approval Scheme (CCAS). This is after the total amount of consumer spending it protected across member businesses soared to over £51 billion last year.

Property Ombudsman backs national approval scheme that protects £51billion consumer spending

Posted: 21/03/17

Consumers are urged to check if their trader is one of the 43,000 businesses following an approved Code of Practice and listed on the Approved Code Directory.

Businesses urged to join consumer protection scheme

Posted: 20/03/17

Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.


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