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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
New website provides one-stop shop for postal surcharge concerns
Posted: 22/06/18
The issue of parcel surcharging has long been a bone of contention for many internet shoppers. However, consumers across the United Kingdom, and especially those living in Northern Ireland and the Highlands and Islands of Scotland are now set to benefit from the launch of a new website which provides a one stop shop to acknowledge these concerns.
Hero Awards: Consumer champion responsible for blocking millions of nuisance calls recognised with national award
Posted: 20/06/18
Managing Director and co-founder of scams and nuisance call-blocking service trueCall, Steve Smith, has today been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), in recognition of his work in scam-prevention and protection of elderly and vulnerable consumers.
Hero Awards: CAPs leader recognised as hero for resolve to combat underage drinking
Posted: 20/06/18
Trading Standards Officer at Kent Trading Standards, Neil Butcher, 48, has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), for his exceptional work tackling underage drinking and alcohol related antisocial behaviour.
Hero Awards: Coventry Building Society recognised as heroes for their scam prevention
Posted: 20/06/18
Coventry Building Society has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having referred more potential scam victims to both Warwickshire and Gloucestershire Trading Standards Services than any other bank.
Hero Awards: Scam victim receives hero award after helping put rogue behind bars
Posted: 20/06/18
Stevenage-based Maev Dunmore, 70, found the strength after losing £28,500 to a roofing scam to help Hertfordshire Trading Standards put the rogue behind bars. Maev has been recognised with the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI) in recognition of her steadfast resolve after losing substantial amounts to the rogue.
