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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Consumer Code for Home Builders secures approval from the Chartered Trading Standards Institute

Posted: 11/12/18

The Consumer Code for Home Builders, which sets customer service standards for the marketing, purchase and sale of new homes, has been approved by the Chartered Trading Standards Institute (CTSI), after completing the CTSI Consumer Codes Approval Scheme (CCAS) process.

Award winning illegal tobacco team

Posted: 04/12/18

The West Yorkshire Trading Standards Illegal Tobacco team has been recognised regionally for its efforts in combatting the supply of cheap and illicit tobacco in the County.

New Rail Ombudsman launched today

Posted: 26/11/18

From today, rail travellers have a new body to take up their complaints about train travel.

Citizens Advice warns buyers need to beware as thousands of people report being ripped off on online marketplaces

Posted: 23/11/18

More than 13,000 problems with purchases on online marketplaces were reported to the Citizens Advice consumer service last year, new analysis reveals.

ACG warn consumers about buying fakes this Black Friday-Cyber Monday

Posted: 20/11/18

Everyone loves a bargain and Black Friday and Cyber Monday mean UK shoppers are on the look-out for some prize deals before Christmas.


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