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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Post Office scam: Bogus failed parcel delivery texts sent to public

Posted: 24/06/21

The Chartered Trading Standards Institute (CTSI) has uncovered evidence of a new Post Office scam that claims that the recipient's parcel delivery failed and returned to a Post Office depot.

Trading Standards rose to the challenge of the COVID-19 pandemic

Posted: 17/06/21

Trading standards services made an estimated 1.3 million COVID-19 secure and business compliance checks across the United Kingdom, according to an infographic released today by the Chartered Trading Standards Institute (CTSI). 

CTSI responds to NAO report on OPSS

Posted: 16/06/21

The Chartered Trading Standards Institute (CTSI) welcomes the report released today by the National Audit Office (NAO). The NAO report highlights that more still needs to be done in various areas of the UK product safety system, including the work of the Office for Product Safety and Standards (OPSS). 

36 million Brits targeted by a scammer so far this year

Posted: 14/06/21

More than two thirds of adults (36 million) have been targeted by a scammer since January, new research by Citizens Advice has found.

UK-based European consumer service relaunches with international focus

Posted: 11/06/21

A UK consumer service which had been facing potential closure as a result of Brexit is being relaunched with an international focus following the assurance earlier this year of its future by the UK Government for the whole of 2021.


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