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First for Bournemouth University

Posted 07/07/17

The University of Bournemouth National Centre for Post-Qualifying Social Work (NCPQSW) team has been awarded the Chartered Trading Standard Institute's first institutional Hero Award at the Chartered Trading Standards Institute's (CTSI) annual conference, in Harrogate.

The award is for the Centre's significant contribution to understanding the relationship between adult social care and trading standards enforcement.

The university has highlighted a commitment to reaching out to organisations across the consumer protection landscape to better understand the shared challenges that scams cause to our vulnerable population – especially as elderly, isolated and vulnerable individuals are a growing part of our communities.

 The university has contributed its research expertise, delivering a detailed snapshot of the current thinking on protecting vulnerable adults from scamming, and making recommendations to local and central government on how preventative measures can help to improve the outcomes for consumers.

It has also committed to working in the future on more detailed work to understand challenges caused by scammers to vulnerable individuals.

Working in partnership with the trading standards profession, especially the national trading standards scams team and CTSI, the NCPQSW has published practical policy asks to government and to businesses that interact with vulnerable consumers. The NCPQSW, and in particular the centre's director, Professor Keith Brown, championed these asks in government working groups and in House of Commons at a reception earlier this year.

Photograph: from left to right Sara Barry, CTSI chair, Dr Lee-Ann Fenge, Sally Lee, Professor Brown and Lynn Faulds Wood


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