News Room

40% of shops in England fail underage purchase tests says CTSI

Posted: 16/10/2019

Trading Standards system not ready for ‘no-deal’ Brexit says CTSI Head of Policy

Posted: 09/10/2019

The UK's trading standards system is not yet ready for a 'no deal' Brexit, according to the Chartered Trading Standards Institute's (CTSI), Head of Policy, Craig McClue. The comment comes following the No-Deal Readiness Report published today by the Department for Exiting the European Union. 

CTSI concerned about false Thomas Cook refund claims

Posted: 09/10/2019

The Chartered Trading Standards Institute (CTSI) is concerned about fraudulent insurance claims made in the wake of the collapse of Thomas Cook following a warning by the Civil Aviation Authority. 

Blind cord strangling: campaign urges action by parents to keep little ones safe

Posted: 07/10/2019

Parents and other responsible adults in the UK are being urged to fit safety devices to their old window blinds to stop children becoming entangled in dangerous blind cords and chains.

If you don’t check, you don’t know

Posted: 30/09/2019

How to sort the ‘sheep from the goats’ when choosing a trader

New Hallmarking Dealer’s Notice to be introduced

Posted: 24/09/2019

The Dealer’s Notice, which must be displayed by all dealers supplying precious metal jewellery, is being updated to add two new marks, in a version that will be compulsory from 1 May 2020. 

Thomas Cook collapse: advice from the UK European Consumer Centre for UK holidaymakers

Posted: 23/09/2019

Following the Thomas Cook collapse on 23 September 2019, the UK European Consumer Centre (UK ECC) would like to offer the following advice to those affected:

Avoid counterfeit goods – only criminals benefit

Posted: 19/09/2019

Trading Standards services throughout Scotland are reporting that the trade in fake goods continues to be a serious problem. Today, as part of Scottish Trading Standards Week, officers across Scotland are highlighting to consumers why it is not a good idea to buy counterfeit goods and how anyone caught trading in them risks being caught and punished.

‘Money for Money’s Worth?’ - £Billions worth of consumer spending underpinned by the work of Trading Standards in Scotland

Posted: 18/09/2019

One of Scotland’s basic consumer rights is the right to buy goods, and for those goods to be fairly and accurately weighed or measured by the seller. Local council Trading Standards services provide confidence in the long-established UK system of measurement that is the most basic and essential element in any transaction – money for money’s worth.

Trading Standards in Scotland act to drive consumer complaints about motor cars off the number 1 spot

Posted: 17/09/2019

Consumer complaints about second-hand cars have topped the complaints “league table” in Scotland for many years. Common problems include mechanical issues, misdescribed cars and history. Local authority Trading Standards services tackle the issues in partnership with Advice Direct Scotland, giving advice, carrying out investigations and taking action to protect motorists.

Unacceptable level of sales of tobacco and vaping products to young people across Scotland is tackled by Trading Standards

Posted: 16/09/2019

Test purchases conducted by local authority Trading Standards services across Scotland in the financial year 2018/19 have shown that shops are still selling tobacco and nicotine vaping products (NVPs) to children under the permitted age of 18.

Scotland-wide awareness campaign to highlight consumer protection issues

Posted: 16/09/2019

SCOTSS (the Scottish trading standards chief officers’ organisation) has launched Scottish Trading Standards Week, a five-day consumer protection campaign, aimed at raising awareness and highlighting the good work that is carried out by local authority trading standards in Scotland.