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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Rogue Traders cash in on victims as the cost-of-living crisis continues
Posted: 31/10/2022
The Chartered Trading Standards Institute (CTSI) is issuing a warning following a rise in complaints about doorstep callers knocking on doors out of the blue and telling homeowners they may be eligible for free insulation under the Government funding scheme. The rogues then use pressure selling techniques and persuasive jargon about the energy crisis to make the householders agree to remedy works being completed and to pay upfront, with reassurances they can claim the costs back from the Government.
Cost-of-Living crisis exposing UK consumers to unprecedented risks
Posted: 21/10/2022
New research highlights increase in scams, counterfeit goods unsafe products and food fraud.
Trading Standards battling largest ever UK outbreak of Avian Flu
Posted: 18/10/2022
Experts at the Chartered Trading Standards Institute (CTSI) have expressed serious concern about the nation’s largest outbreak of Avian Flu ever observed.
Trading Standards sees surge in energy scams linked to cost-of-living crisis
Posted: 05/10/2022
The Chartered Trading Standards Institute (CTSI) is issuing its starkest warning yet about a significant rise in energy scams linked to the cost-of-living crisis and increased consumer vulnerability. CTSI believes there is an urgent need for a strategy to inform, protect and warn consumers amid the crisis, especially as over 40 million people have been targeted by scammers last year, according to Citizens Advice.
Bogus mail and email insurance scam impersonating CTSI continues to target the public
Posted: 29/09/2022
A bogus mail and email insurance scam impersonating the Chartered Trading Standards Institute (CTSI) continues to target the public after almost two years in circulation.
CTSI responds to UK Government consultation on units of measurement
Posted: 26/08/2022
The Chartered Trading Standards Institute (CTSI) has submitted its response to the UK Government consultation on units of measurements, their markings and sales.
Proposed reintroduction of imperial measures could cost taxpayers millions of pounds
Posted: 26/08/2022
The Chartered Trading Standards Institute (CTSI) has urged the next Government to rethink plans to reintroduce imperial measures – in light of new research which suggests the plans could cost millions and potentially confuse consumers and businesses.
Trading Standards find short-weight packs that may make cost-of-living crisis worse
Posted: 23/08/2022
An investigation by Trading Standards officers in Scotland has found that short-weight products may contribute to the cost-of-living crisis.
CTSI voices concerns around possible links between underage vaping and risks of Child Sexual Exploitation
Posted: 18/08/2022
The Chartered Trading Standards Institute (CTSI) today voiced concerns about emerging evidence suggesting a potential link between underage vaping and the risk of Child Sexual Exploitation (CSE).
CTSI welcomes Which? investigation revealing scale of online weapons sales
Posted: 11/08/2022
The Chartered Trading Standards Institute (CTSI) welcomes the publication of findings from an investigation by consumer brand Which? into illegal weapons sales on online platforms including Amazon, eBay, Wish, and AliExpress.
Surge in online travel agency complaints “a huge contractual mess”, says UKICC
Posted: 10/08/2022
A massive increase in complaints about online travel agency activities, saw an 83% rise year-on-year in the first three months of 2022. This brought consumer issues to light in what the UK International Consumer Centre (UKICC) refers to as a “huge contractual mess” within the online travel industry.
Business Companion launches new guidance on delivery charges for businesses
Posted: 28/07/2022
The Chartered Trading Standards Institute (CTSI) on behalf of the Department for Business, Energy and Industrial Strategy (BEIS), has launched a free, expert guide about delivery charges and best practices for business-to-consumer (B2C) trading.
