News Room
Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or browse our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Holidaymakers affected by COVID-19 cancellations may get redress
Posted: 09/04/2020
Since the outbreak of the COVID-19 coronavirus pandemic, many hotel and travel businesses have refused to refund holidaymakers, with some left out of pocket for large sums.
Coronavirus quiz data harvesting spreads through social media
Posted: 09/04/2020
The Chartered Trading Standards Institute (CTSI) has received intelligence about a series of 'COVID-19 Quizzes' spreading on social media. The quizzes claim to test public knowledge about the coronavirus pandemic; however, most of the questions are unrelated to it.
Public warned about new coronavirus charity cons
Posted: 08/04/2020
The Chartered Trading Standards Institute (CTSI) has received intelligence on a series of new doorstep scams themed around the COVID-19 coronavirus pandemic.
New COVID-19 coronavirus scam voucher doing the rounds
Posted: 03/04/2020
The past three weeks have seen umpteen scams themed around the COVID-19 pandemic hit the UK.
UK most targeted nation for COVID-19 spam email
Posted: 02/04/2020
According to research by Trend Micro, a multinational cybersecurity and defence company, the UK is the most heavily targeted nation for COVID-19 Coronavirus-related email spam.
CTSI launches Wellbeing area for members
Posted: 01/04/2020
CTSI is deeply concerned about the welfare of members, and we hope that you are staying safe and healthy during this unprecedented time.
CTSI Hero Awards 2020 postponed
Posted: 01/04/2020
A message from CTSI Chief Executive, Leon Livermore, on the postponement of the 2020 CTSI Hero Awards.
COVID-19 pandemic scams: Fake payment update texts
Posted: 30/03/2020
The COVID-19 Coronavirus pandemic has led to a surge in scams. From doorstep to email and text, new scams themed around the spread of the virus appear every single day.
Coronavirus crisis: CTSI Chief slams "unscrupulous profiteers"
Posted: 27/03/2020
Over the past fortnight, the Chartered Trading Standards Institute (CTSI) has issued a series of warnings about new COVID-19 coronavirus-related scams.
Coronavirus scam update: Bogus fines for breaking lockdown
Posted: 27/03/2020
The Chartered Trading Standards Institute (CTSI) has witnessed a surge in scams related to the COVID-19 coronavirus pandemic. From doorstep to email and text scams, there appears to be no end to the depths that opportunists are sinking to during the crisis.
Scam Alert: New COVID-19 coronavirus text scam
Posted: 26/03/2020
The Chartered Trading Standards Institute (CTSI) has been sent evidence of a text scam circulating which claims to offer a lump sum payment from the government to the recipient.
CTSI issues warning on repair work opportunists during COVID-19 pandemic
Posted: 24/03/2020
The Chartered Trading Standards Institute (CTSI) has issued advice to the public on utility work performed during the COVID-19 coronavirus pandemic.