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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Highlighting the local authority regulatory services response during the Covid pandemic in Scotland
Posted: 16/07/2020
Since the Scottish Government tasked Scottish local authorities with the enforcement of The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020 , their Environmental Health and Trading Standards (EH&TS) teams have responded to record numbers of requests for help and advice from business, and enquiries and complaints around compliance.
Phoney gas bills sent to email inboxes
Posted: 13/07/2020
The Chartered Trading Standards Institute (CTSI) has received evidence of fake gas bills sent to the public via email.
CCAS celebrates five years of ADR with £12.7M consumer recovery
Posted: 09/07/2020
The Consumer Codes Approval Scheme (CCAS) celebrates five years of Alternative Dispute Regulations (ADR) consumer regulations and its achievements during this period.
Scammers target homeworkers via Zoom
Posted: 08/07/2020
The Chartered Trading Standards Institute (CTSI) has received evidence of a new scam targeting homeworkers on video communications platform, Zoom.
Warning issued about suspicious social media adverts
Posted: 02/07/2020
The Chartered Trading Standards Institute (CTSI) today issued a warning about a series of prize competition adverts appearing on social media.
CTSI issues warning about fake national insurance refund
Posted: 29/06/2020
The Chartered Trading Standards Institute (CTSI) warns the public to look out for a fake National Insurance refund scam. The scam, sent via email, is designed to look like an official government department communication.
CTSI calls for rescue plan for local councils
Posted: 26/06/2020
The Chartered Trading Standards Institute (CTSI) asks the government to support councils struggling to pay the bills in the wake of the COVID-19 coronavirus lockdown.
Bogus coronavirus business grants hit email inboxes
Posted: 23/06/2020
The Chartered Trading Standards Institute (CTSI) has learned that UK internet users are receiving bogus emails from fraudsters offering fake business grants. The emails, dressed in UK government branding are the latest in a series of scam messages claiming to be from the Government.
Fake COVID-19 home testing appointment texts targets public
Posted: 18/06/2020
The Chartered Trading Standards Institute (CTSI) has witnessed evidence of bogus texts informing members of the public that a "COVID Home Testing Team" will visit their homes.
ASA launches Scam Ad Alert system to help better protect consumers online
Posted: 16/06/2020
The Advertising Standards Authority (ASA) is today, Tuesday 16 June, launching a UK Scam Ad Alert system in partnership with the major digital advertising and social media platforms, including Facebook and Google, to help tackle bogus ads that leave consumers out of pocket.
Unscrupulous practice of price gouging must stop says CTSI COVID-19 Roundtable
Posted: 16/06/2020
Following a series of COVID-19 themed roundtable discussions relating to key issues affecting consumers during the pandemic, CTSI and organisations including Which?, Money Saving Expert, Resolver, The British Retail Consortium (BRC) and the Competition and Markets Authority (CMA) are calling for a stop to unscrupulous price gouging.
