Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News room

CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Best man secures stag do refund with help of UK International Consumer Centre

Posted: 14/02/22

Best man Andrew Nuvoletta planned a stag go for a party of 13 ‘stags’ in the Netherlands, with an itinerary which was designed to make a real occasion of the event.

CTSI promotes trading standards careers to mark National Apprenticeship Week

Posted: 07/02/22

The Chartered Trading Standards Institute (CTSI), the professional membership association that trains and represents the trading standards profession, marks National Apprenticeship Week by promoting Regulatory Compliance Officer (RCO) apprenticeships. The 15th annual week-long celebration of apprenticeships occurs between 7 - 13 February 2022. CTSI has created a hub on its website with information about the RCO apprenticeships at this link.

Don't let scammers tug your heartstrings to get at your purse strings

Posted: 01/02/22

The Chartered Trading Standards Institute (CTSI) and trading standards services across the country warn the public to be wary of romance fraud this Valentine's Day. With pandemic restrictions lowered or removed entirely, many expect this Valentine's Day to see a surge of star-crossed lovers seeking to make a connection compared to last February, when the country was under lockdown.

CMA action secures improvements from leading PCR testing provider

Posted: 25/01/22

After thousands of customers received their money back from Dante Labs, the firm has committed to pay any outstanding refunds within 21 days, following CMA action.

Scammers continue to impersonate trading standards to defraud public

Posted: 25/01/22

A mail scam that impersonates the Chartered Trading Standards Institute (CTSI) continues to be active after almost a year. 


Follow us on twitter @ctsi_uk

© 2022 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: