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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Product’s worth thousands seized in Trading Standards counterfeiting crackdown
Posted: 03/05/2017
In an ongoing multi-agency operation coordinated by Fife and North Lanarkshire Council’s Trading Standards officers, and supported by officers from Police Scotland a series of warrants were executed at retail and domestic premises in North Lanarkshire.
Bogus carer jailed after fleecing blind WW2 vet for £250,000
Posted: 26/04/2017
The jailing of a bogus carer who fleeced a blind war hero for £250,000 is a rare example of the systemic grooming and exploitation of elderly people coming before the courts, experts have said.
Food fraudsters each get five year prison sentences
Posted: 25/04/2017
Investigations led by Leicester City Council's Trading Standards team revealed meat being supplied as lamb to shops and restaurants throughout the East Midlands and as far afield as Middlesbrough and Portsmouth, was in fact turkey.
Man convicted after selling illegal puppy to Plymouth family
Posted: 20/04/2017
A man currently living in Wales who sold an underage French Bull Dog puppy has been convicted of two offences under the Consumer Protection from Unfair Trading Regulations 2008 for placing an advert on Gumtree containing false information and failing to make it clear that he was acting as a trader.
Battery storage added to the Renewable Energy Consumer Code, to promote consumer protection
Posted: 12/04/2017
Renewable Energy Consumer Code (RECC) has today announced that its long-established Consumer Code extends to battery storage systems and other ‘related’ products typically sold alongside solar panels. RECC has registered increased interest in these products from its members, and also, regrettably, a rise in complaints citing mis-selling.
Warning after safety tests lead to over 32,000 telescopic ladders being withdrawn from sale
Posted: 07/04/2017
DIY enthusiasts, tradesmen and gardeners are being warned to check telescopic ladders thoroughly and use them with care after investigations led to over 32,000 dangerous sets being withdrawn from sale.
London Trading Standards announces Lynn Faulds Wood as new ambassador
Posted: 05/04/2017
London Trading Standards are delighted to announce that former BBC Watchdog presenter and consumer campaigner Lynn Faulds Wood has agreed to act as an ambassador for London Trading Standards.
Wirral builder jailed for defrauding vulnerable local residents
Posted: 05/04/2017
A Wirral builder has been jailed for 12 months at Liverpool Crown Court after admitting defrauding vulnerable local residents by taking money from them and then not carrying out or completing any of the work promised.
‘Revolutionary’ weight loss devices that were both misleading and unsafe
Posted: 04/04/2017
A Warwickshire trader whose business was turning over £400,000 per year renting out ‘ultrasonic liposuction’ devices which he claimed would enable users to lose weight without exercise or dieting has been successfully prosecuted by Warwickshire County Council’s Trading Standards Service.
GGF supports consumer codes campaign
Posted: 31/03/2017
The Glass and Glazing Federation (GGF) is fully supporting the Chartered Trading Standards Institute (CTSI) Consumer Codes PR Campaign urging more companies to become part of an approved consumer code.
Consumer Protection is at the heart of HIES
Posted: 30/03/2017
Since its inception, The Home Insulation & Energy Systems Contractors Scheme (HIES) has protected over 75,000 consumer installations of energy saving or energy generating products worth in excess of £630 million
Trust My Garage urges businesses to join consumer protection scheme
Posted: 29/03/2017
Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.
