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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or browse our archive of news articles from previous years.
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ASA research into consumer understanding of reference prices in ads
Posted: 08/03/2018
Price comparisons and savings are a familiar sight in ads, be it in online promotions for the latest gadgets, newspaper ads promoting discounts for the next grocery shop or TV ads offering savings on a range of household goods. It’s not a secret that everyone likes getting a bargain, and using “reference prices” (comparing the current price of a product to a higher price such as a previous selling price) is a great way to highlight good deals.
ASA clamps down on misleading pricing practices by secondary ticketing providers
Posted: 07/03/2018
Women should mark International Women’s Day by complaining more, says UK European Consumer Centre
Posted: 06/03/2018
Female UK consumers are being urged to complain more, as International Women’s Day approaches (8 March 2018).
Responsible knife sales vital to communities, says county trading standards leader
Posted: 05/03/2018
Responsible knife sales are vital for community safety, Staffordshire’s cabinet member for trading standards has said following a test purchase operation.
New slaughterhouse CCTV law will help safeguard animal welfare, say vets
Posted: 23/02/2018
Legislation to make CCTV cameras mandatory in slaughterhouses in England to safeguard animal welfare will be laid today (23 February) by Environment Secretary Michael Gove.
Trading Standards highlight use of unfair contract terms at wedding venues in Scotland
Posted: 23/02/2018
Scottish local authority Trading Standards services have today released results from an investigation into unfair contract terms at wedding venues.
Check the used car you’re buying doesn’t have a serious safety problem, says DVSA
Posted: 19/02/2018
The Driver and Vehicle Standards Agency (DVSA) is urging people buying used cars to use a new online service to check the car isn’t subject to a recall because of a serious safety problem.
"Get safety recalls fixed or risk prosecution" DVSA warns car dealers
Posted: 19/02/2018
Motor traders that sell cars with outstanding safety recalls are breaking the law the Driver and Vehicle Standards Agency (DVSA) warns today, as it launches a new service designed to help people buying cars – and dealers themselves – check if cars are safe.
New rules to be introduced to protect consumers against ticket touting
Posted: 15/02/2018
Fans of live events are set to benefit from new rules which will demand more information from sellers on secondary ticket websites.
Trading Standards publish new fair trading guide for secondhand car dealers in Scotland
Posted: 15/02/2018
Scottish local authority Trading Standards services have released new guidance for secondhand car dealers, aimed at ensuring a high level of understanding of consumer protection law by Scotland’s motor trade.
Counterfeit DVD seller ordered to pay back £567,000
Posted: 14/02/2018
A Penkridge man has been ordered to pay over £567,000 after selling counterfeit DVDs on eBay.
Tougher standards on gambling advertising announced by regulator
Posted: 14/02/2018
Today, the Committees of Advertising Practice (CAP) – the body that writes and maintains the UK’s Advertising Codes – has announced tougher standards on gambling advertising, focusing on ads’ appeal to problem gamblers and on free bets and bonuses.
